Senior Manager, Product Management

Walmart Canada; Mississauga; On-site; CAD 100,000 - 130,000; Full time

Job summary

Walmart Canada is seeking a Senior Manager, Product Management to define product strategies and enhance delivery operations. This role involves optimizing customer experiences and managing product roadmaps while leading a high-performing team. The ideal candidate will drive innovation and maintain strong relationships with stakeholders.

Qualifications

• Experience in product management and strategy development.
• Strong ability to analyze market opportunities and customer insights.

Responsibilities

• Define long-term vision and strategies for product families.
• Optimize delivery operations and enhance customer experiences.
• Manage product roadmaps and prioritize product backlog.

Skills

Leadership

Customer Focus

Integrity

Innovation

Job description

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The Senior Manager, Product Management defines long-term vision and strategies for product families, develops and manages product roadmaps, and crafts solutions to business challenges. This role leverages domain expertise to identify market opportunities and drive innovation.

What You'll Do...

The Senior Manager, Product Management (Group Product Manager) will play a critical role in optimizing delivery operations, building new delivery capabilities and experiences, and improving network speed across various business channels. This position offers a unique vantage point to make a significant impact in a rapidly evolving delivery landscape, meeting growing customer expectations, and enhancing the last-mile experience.

The Senior Manager, Product Management defines long-term vision and strategies for a product family. This includes identifying market opportunities through in-depth understanding of the market and competition, overseeing benchmark studies, and building and approving business cases. The role also involves prioritizing and allocating resources and setting objectives and key performance indicators.

The Senior Manager develops and enhances product groups by creating and managing product roadmaps, gathering, and documenting requirements, and analyzing customer and product data. This position turns customer insights into actionable priorities, defines user and business acceptance criteria, manages risks and dependencies, and prioritizes the product backlog.

This role crafts and develops solutions to business challenges by communicating requirements to key partners such as business leaders, operation partners (internal and external), User Experience, Engineering, and Analytics. The Senior Manager engages with partners to determine implementation methods, timelines, and gains buy-in from executive-level leadership. There is also an emphasis on managing the adoption of new and emerging technologies, with a strong technology orientation.

Driving customer/client needs is also a key responsibility. This involves building and maintaining relationships with customers, identifying their needs, and creating scalable processes to gather and analyze customer experiences. The Senior Manager may also design and implement new processes, coach team members, and drive customer-focused initiatives.

Leadership Expectations

Respect the Individual:

• Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all; identifies, attracts, and retains the best team members.
• Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer and company; and regularly recognizes others’ contributions and accomplishments.
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.

Acts With Integrity

• Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
• Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates, takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Serve Our Customers

• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.

Strive For Excellence

• Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

Ecommerce 8275, 1940 Argentia Rd Mississauga, ON L5N 1P9, Canada

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R-2169324

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management and Marketing
• Retail, Manufacturing, and Retail Groceries

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