Senior Manager, PA & DPM Programs (Contract) — Hybrid

Cigna Healthcare; Mississauga; Hybrid; CAD 83,000 - 90,000; Part time

Job summary

Express Scripts Canada’s Clinical Services team is seeking a Senior Manager PA and DPM contract to lead and execute strategies for Prior Authorization and drug plan management, reporting to the Director of Clinical Services. Hybrid work in Mississauga available, with a strong focus on SLAs, quality, and client outcomes.

Responsibilities include directing operations, building dashboards, onboarding new clients, and serving as the clinical subject matter expert to guide coverage decisions within

Qualifications

• Pharmacist leadership experience in health benefits management or drug planoversight.
• Strong leadership and communication skills with ability to drive strategic initiatives.
• Knowledge of clinical and operational aspects of PA/DPM programs.

Responsibilities

• Lead PA and DPM teams to meet annual objectives with defined milestones and SLA targets.
• Define vision, strategy and roadmap for PA and DPM with owners and timelines.
• Own end-to-end PA and DPM operations; monitor performance, quality and client satisfaction.
• Develop operational metrics to track workload, efficiency and capacity across clients.
• Onboard new clients for PA program and support post-implementation activities.

Skills

Leadership

Strategic planning

Team management

Communication

Time management

Change management

Analytical skills

Collaboration

Bilingual (French/English) advantage

Education

BS in Pharmacy or Doctor of Pharmacy

Licensed to practice pharmacy in Canada

Job description

Express Scripts Canada’s Clinical Services team is seeking a Senior Manager PA and DPM contract to lead and execute strategies for Prior Authorization and drug plan management, reporting to the Director of Clinical Services. Hybrid work in Mississauga available, with a strong focus on SLAs, quality, and client outcomes.

Responsibilities include directing operations, building dashboards, onboarding new clients, and serving as the clinical subject matter expert to guide coverage decisions within