Senior Manager, Operations Transformation

ZenaTech Inc.; Toronto; On-site; CAD 150,000 - 220,000; Full time

Job summary

ZenaTech Inc. in Toronto, ON is hiring an operations transformation leader to direct cross-regional change programs and translate analytics into costed implementation plans. You will own the branch operating standards and drive benefits realization across sites.

You will collaborate with the post-merger integration function to ensure new branches adopt the standard model from day one, and escalate resistance to VPs early. This is an on-site five-days-a-week role.

Qualifications

• 8+ years in operations transformation, business transformation consulting, or multi-site operations management.
• Led change programs across distributed sites, including sites resistant to change.
• Experience with roll-up or post-acquisition integration is preferred.

Responsibilities

• Own the operations change portfolio across regions and report progress to VPs and CEO.
• Translate analytics findings into costed, sequenced implementation programs.
• Own the branch operating standard and evolve it over time.
• Manage the implementation team and allocate across priorities.
• Track realized benefits vs forecasts and escalate issues early.
• Partner with post-merger integration to align new branches with the standard model.
• Escalate resistance early rather than absorbing it.

Skills

Operations transformation

Change management

Multi-site operations

Acquisition integration

Stakeholder engagement

Executive communication

Job description

ZenaTech (Nasdaq: ZENA | FSE: 49Q) is a technology company specializing in AI drones,

Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission

critical business applications. Since 2017, the company has leveraged its software

development expertise and expanded its drone design and manufacturing capabilities

through ZenaDrone to innovate and enhance customer inspection, monitoring, safety,

security, compliance, and surveying processes.

This position in on site 5 days a week and is not offer hybrid or remote

Responsibilities

• Own the operations change portfolio across both regions and report progress to the VPs and CEO
• Translate analytics findings into costed, sequenced implementation programs
• Own the branch operating standard and its evolution
• Manage the implementation team and allocate them across competing priorities
• Track realized benefit against forecast and be honest when an initiative underdelivers
• Partner with the post-merger integration function so newly acquired branches enter the standard model directly rather than being remediated later
• Escalate resistance to the VPs early rather than absorbing it

Requirements

• 8+ years in operations transformation, business transformation consulting, or multi-site operations management
• Has personally led change programs across distributed sites, including sites that did not want to change
• Roll-up or post-acquisition integration experience strongly preferred
• Credible with field operators — this role loses immediately if it reads as head office
• Comfortable telling a VP that an initiative is failing

We use artificial intelligence to review and screen applications and materials. However, every candidate we move forward with is reviewed and selected, and all final hiring decisions are made, by a member of our hiring team.

“We are an equal opportunity employer committed to employment equity utilizing hiring practices on merit and business needs. We encourage applications from women, Indigenous peoples, persons with disabilities, members of visible minorities and all others of legally protected status.”