Director of Operations

CTRL; Canada; On-site; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Equity participation

Health and dental coverage

Field kit, certifications, and培训

Equity top-ups

Job summary

CTRL is seeking a Director of Operations to own mission delivery end to end across provinces, building a scalable national operation with a small, high-performing field team. You will design schedules, oversee fleets, and drive safety, client success, and unit economics in real-world deployments.

This role requires traveling to sites regularly, leading training and certification, and delivering measurable outcomes in dynamic environments with direct access to leadership and stakeholders.

Qualifications

• 7+ years in operations leadership in aviation, drones, field services, or energy.
• Experience scaling field teams and multi-site logistics.
• Knowledge of Canadian RPAS regulations and safety frameworks.
• Proven analytical approach to running a business by numbers.

Responsibilities

• Own mission delivery: scheduling, dispatch, logistics, and on-time data handoff.
• Build and manage the operator team: hiring, training, certification, and performance.
• Own the safety management system: SOPs, JSEAs, audits, and Transport Canada compliance.
• Drive fleet readiness: maintenance programs, spares, and AirBase uptime.
• Manage operational P&L: mission costing, utilization, and margin per service line.
• Be the escalation point for clients when conditions, airspace, or timelines shift.

Skills

7+ years in operations leadership

Experience scaling field teams

Regulatory knowledge Canada RPAS

Analytical operator

Calm under pressure

Willingness to travel

Job description

Ctrl runs missions — every week, across provinces, in conditions that punish sloppy logistics. Operations is the machine that makes that repeatable.

As Director of Operations you'll own mission delivery end to end: crew scheduling, fleet readiness, safety compliance, client success, and the unit economics of every flight. You'll turn a high-performing field team into a scalable national operation.

What You'll Do

• Own mission delivery: scheduling, dispatch, logistics, and on-time data handoff.
• Build and manage the operator team — hiring, training, certification, and performance.
• Own the safety management system: SOPs, JSEAs, audits, and Transport Canada compliance.
• Drive fleet readiness — maintenance programs, spares, and AirBase node uptime.
• Manage operational P&L: mission costing, utilization, and margin per service line.
• Be the escalation point for clients when conditions, airspace, or timelines shift.

What You'll Bring

• 7+ years in operations leadership — aviation, drones, field services, or energy preferred.
• Experience scaling field teams and multi-site logistics.
• Working knowledge of Canadian RPAS regulations and industrial safety frameworks.
• Analytical operator: you run the business on numbers, not vibes.
• Calm under pressure and decisive with incomplete information.
• Willingness to travel to sites and deployments regularly.

Why Join Us

We keep the team small and the stakes high. At Ctrl, you'll:

• Work on systems that fly, drive, and dock in the real world — not demos. Our platforms run missions for energy, government, and security operators today.
• Own outcomes end to end. Small team, short chain of command, and direct access to the people making the calls.
• See your work in the field within weeks, not quarters. We build, deploy, and learn on real sites in real conditions.
• Grow with the deployed fleet — as the network of docks, sensors, and missions scales, so does your scope.
• Competitive salary with equity participation
• Health and dental coverage
• Field kit, certifications, and training on us
• Performance-based equity top-ups as the company grows