Senior Manager, Operations and Maintenance

MX Career Site; Toronto; On-site; CAD 120,000 - 170,000; Full time

Job summary

Metrolinx, an agency of the Government of Ontario, seeks a Senior Manager, Operations and Maintenance to oversee LRT contracts and ensure safe, compliant, and efficient revenue service. You will lead strategy, governance and performance across multiple projects.

You will build relationships with government representatives, contractors and vendors, guiding teams and ensuring alignment with division goals while maintaining rigorous safety and regulatory standards.

Qualifications

• Completion of a relevant business degree (e.g., transportation, engineering or a related discipline) or equivalent experience.
• Demonstrated progressive senior experience leading a large multidisciplinary team or managing large operating agreements.
• Knowledge of regulatory frameworks (TC/CTA/CUTA AREMA, FRA, AAR, APTA, TAC) and safety/environmental legislation.
• Experience in commuter rapid transit planning, design and delivery.
• Strong management, budgeting and scheduling controls; ability to lead multiple projects and teams.

Responsibilities

• Develop and implement strategies for management and improvement of LRT operational matters.
• Build and manage relationships with internal/external stakeholders and partners.
• Lead the execution of the operations and project oversight strategy for vendor contracts.
• Provide senior leadership to ensure safety, regulatory, and legal compliance.
• Chair meetings with stakeholders and approve plans/submittals for contractual compliance.
• Participate in safety investigations related to operations and maintenance.

Skills

Leadership

Stakeholder management

Project management

Communication

Regulatory awareness

Education

Business-related degree

Tools

Microsoft Office

Job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Rapid Transit Division is seeking a Senior Manager, Operations and Maintenance to lead and provide strategic oversight of the operations and maintenance contracts for Metrolinx Light Rail Transit (LRT) projects in revenue service.

What will I be doing?

• Manage the development and implementation of strategies, methodologies, tools and techniques for the management, oversight and continuous improvement of operational matters of Metrolinx’s LRT Projects.
• Build and manage relationships with a broad number of internal and external stakeholders, partners, government representatives, contractors, and vendors.
• Support the development and lead the execution of the overall strategy for operations and Project Agreement oversight for contracts with Vendors and Partners, in accordance with strategic and operational plans for the Division.
• Provide senior leadership and direction in the development and implementation of processes and measure to ensure that all safety, regulatory and legal requirements related to LRT development and Operator & Maintainer activities are met.
• Chair Meetings and Committees with internal and external stakeholders.
• Review and approve plans and submittals from Partners and vendors ensuring compliance with contractual requirements and application of good industry practice.
• Participate in safety investigations related to operations and maintenance activities.
• Acting as a member of an "On Call" roster as and when required in support of business objectives.

What Skills and Qualifications Do I Need?

• Completion of a relevant business degree (e.g., transportation, engineering or a related discipline) - or a combination of education, training, and experience deemed equivalent.
• Demonstrated progressive senior experience leading a large group of multi-disciplinary staff and/or managing large operating agreements or projects, preferably in the transportation and/or public transit sector.
• Knowledge of rules and regulations established by Transport Canada (TC), Canadian Transportation Agency (CTA), Canadian Urban Transit Association (CUTA), American Railway Engineering Maintenance of Way Association (AREMA), Federal Railway Administration (FRA), American Association of Railways (AAR), American Passenger Transportation Association (APTA), TAC and Ontario Provincial and Municipal standards, various building codes, contract, safety, and environmental legislation.
• Experience-based knowledge of commuter rapid transit (e.g., Subway, Light Rail Transit (LRT), Bus Rapid Transit (BRT)), system planning, design, and delivery.
• Management and leadership skills to manage a team of professionals; develop long term staffing/capacity plans.
• Sound knowledge of management/project management principles, including budget and schedule controls, leading teams/consultants engaged in simultaneous projects
• Interpersonal and presentation skills.
• Willingness to travel to offices of government agencies and public information meetings, and to existing railway, and bus facilities and construction sites within the GTHA as needed.

Accommodation:

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email [e-mail].

Application Process:

All applicants must be legally entitled to work in Canada.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.