Senior Manager of Revenue Strategy & Operations

OpenTable; Toronto; Remote; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Parental leave

Paid vacation

Volunteer time

Leadership development & learning

Remote work

Mental health resources

Job summary

OpenTable is seeking a Senior Manager of Analytics to lead data-driven strategies across global Restaurant Sales, Services, and Marketing teams. You will translate complex datasets into actionable insights, build forecasting models, and partner with product, finance, and sales engineering to optimize reporting infrastructure.

You will own data quality across dashboards, align metrics with other departments, and present analyses to executive leadership.

Qualifications

• 8+ years of professional analytics experience with data-driven recommendations.
• Advanced proficiency with Excel/Google Sheets, data modeling and pivots.
• SQL, relational databases, and big data analysis expertise.
• Experience in sales and revenue operations a plus.
• Bachelor’s degree in a quantitative field; strong communication skills.
• Familiarity with Preset/Tableau and Salesforce for process optimization.

Responsibilities

• Drive data-driven strategies across global Restaurant Sales, Services, and Marketing teams.
• Analyze complex datasets, model revenue opportunities, and inform leadership.
• Collaborate with product, finance, and sales engineering to optimize reporting.
• Maintain data quality in dashboards and internal reports.
• Improve Salesforce processes and data; translate insights into actionable items.

Skills

Excel/Sheets advanced

SQL

Data analysis

Forecasting

Stakeholder management

Leadership

Education

Bachelor's degree in a quantitative field

Tools

Tableau

Preset

Salesforce / SFDC

Job description

• As the Senior Manager of Analytics, you will drive data-driven strategies and operational efficiencies across our global Restaurant Sales, Services, and Marketing teams
• You will analyze complex datasets to uncover critical trends, model revenue opportunities, and translate operational data into strategic action plans for executive leadership. In this cross-functional role, you will partner closely with product, finance, and sales engineering teams to optimize reporting infrastructure and streamline business workflows. Your impact will directly guide executive decision-making and enhance the overall performance and growth of the organization
• Sophisticated analytics to support global Restaurant Sales and Services and Marketing decisions
• Monitor and understand the health of the teams and markets by creating helpful reporting tools that derive action items and insights
• Maintain and assure data quality in dashboards and reports for internal use
• Align metrics used by Restaurant Sales Services and Marketing teams to the other departments; collaborate with other departments to find an aligned source of truth
• Prepare & present data analysis for audiences ranging from field sales members to senior leadership
• Call out abnormalities and trends in data to identify business opportunities and best practices
• Make data-driven decisions: translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams
• Collect feedback and handle flow of inbound requests from the Global Restaurant Sales and Services team for process and system enhancement requests; drive process optimization and training
• Build and maintain financial models, forecasts, and dashboards for various business scenarios
• Have a strong understanding of revenue operations: goaling, commission plans, territory management, and recognition programs and SPIFs that help enable sales strategy
• Improve Salesforce.com (SFDC) processes and data

Benefits

• Generous parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
• Work from (almost) anywhere - wherever you do your best work
• Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge

Excellent cross-functional communication and stakeholder management skills with experience presenting findings to executive leadership and detailing business processes, use cases, and business requirements8+ years of professional experience in an analytics role, with a proven track record of using data to drive strategic recommendationsAdvanced proficiency with Excel/Google Sheets, including complex formulas, data modeling, and pivot tablesProficiency in SQL, relational database management, and big data analysis and ability to see beyond the numbers to drive sound decision-making.Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skillsExperience in sales and revenue operations, including territory management, sales goaling, commission plans, SPIF, etcBachelor’s degree in a quantitative field, business administration, finance, economics or equivalent practical experienceProven track record of managing end-to-end project roadmaps and driving process optimization under tight deadlines. Willing to take on tough projects and be a peer leader in order to support growthFamiliarity with modern enterprise reporting tools such as Preset, Tableau, or similar business intelligence platformsMust be able to speak the Salesforce.com language in order to make recommendations for processes and communicate effectively with our Business Optimization and Product teamsExperience managing, mentoring, or leading team members within a data or operations environment