Senior Manager of Development and Communications

Ernestine's Women's Shelter

Toronto

On-site

CAD 95,000 - 110,000

Full time

3 days ago

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Benefits offered by this job

Competitive compensation

RRSP benefits

Group Insurance benefits

Vacation and sick leave

Career development opportunities

Job summary

Ernestine's Women's Shelter seeks a strategic Senior Manager of Development and Communications to lead fundraising, donor engagement, and communications. You will report to the Executive Director and oversee 2-3 direct reports, shaping a diversified revenue strategy and sustaining life-saving services for survivors of violence.

You will build long-term donor relationships, manage major gifts, and guide communications and campaigns, including events and digital channels, to advance Ernestine's

Qualifications

Minimum 5+ years of progressively senior fundraising leadership experience.
Demonstrated success leading annual fundraising programs with year-over-year growth.
Demonstrated ability to solicit investments and manage a donor portfolio.
Experience with major gifts, sponsorships and philanthropic investments.
CFRE designation or equivalent is considered an asset.

Responsibilities

Lead comprehensive fundraising, donor engagement and communications strategy.
Develop and execute diversified fundraising initiatives across individuals, foundations, corporate partners, and government funding.
Oversee donor communications, stewardship templates, and reporting materials.
Manage annual department budgets and strategic direction.
Collaborate with Executive Director and Board to grow transformational funding.

Skills

Fundraising leadership

Major gifts

Donor engagement

Strategic planning

Budgeting

Education

University degree in business, communications, public policy, nonprofit management, marketing

Tools

Raiser's Edge

Job description

Ernestine's Women's Shelter is seeking an experienced Senior Manager of Development and Communications to join our leadership team and take Ernestine's from a +$700K community fundraising base to a diversified revenue strategy with year-over-year growth. Reporting directly to the Executive Director, you will shape the fundraising strategy, cultivate transformational donors, and build sustainable revenue that directly changes the lives of survivors of gender-based violence. Investments helps survivors fleeing violence access emergency shelter, housing support, counselling, children's programming, legal advocacy and long-term safety. The Senior Manager of Development and Communications plays a critical leadership role in ensuring Ernestine's can continue expanding these life-saving services.

Our Story

Since 1983, Ernestine's has helped over 15,000 individuals and children rebuild with dignity and independence. Today, we serve over 700 survivors each year.

Our Vision

Transforming lives beyond violence.

Our Mission

Ernestine's provides advocacy, crisis intervention and shelter to adults and children experiencing violence, including women and Two-Spirit, trans, non-binary and gender diverse individuals.

Our values

Compassion: We cultivate a practice of empathy, kindness and hope.

Respect: We work to be a diverse and inclusive community where all feel welcome and can thrive.

Equity & Liberation: We declare that every person is inherently worthy and has the right to flourish with dignity, love, and compassion.

Autonomy: We affirm and support each person’s unique journey and experiences and their right to make their own choices.

Our Team

Ernestine's mission is executed by a team of highly committed individuals in three distinct program areas: Direct Service; Engagement & Development; Finance & Administration. The Direct Service Team consists of dedicated staff that provides programs and services in our 35 bed shelter, as well as community outreach programs.

The Position

Ernestine's is seeking a strategic and active Senior Manager of Development and Communications to lead Ernestine's comprehensive fundraising, donor engagement, and communications strategy. As a member of the senior leadership team, with 2-3 direct-reports, you will develop and execute innovative fundraising initiatives that diversify and grow revenue through individual giving, major gifts, foundations, corporations, and in-kind contributions.

The Senior Managerwill be responsible for identifying, cultivating, soliciting, and stewarding investments while building long-term relationships with major donors, monthly donors, corporate partners, foundations, and community stakeholders. You will lead the organization's major gifts program, proactively investigating and securing new revenue-generating opportunities that advance Ernestine's mission and long-term sustainability.

You will provide strategic leadership for development-related communications, including oversight of digital media (social media, website, e-newsletters), events promotions, announcements, preparing compelling proposals and ensuring timely reporting. You will also oversee fundraising campaigns and events including International Women's Day, Stand Up for Ernestine's and Summer Brew for Ernestine's, and communications initiatives that elevate Ernestine's profile, strengthen community partnerships, and deepen public investment in our mission.

The successful candidate is a visionary fundraising leader with a proven ability to build meaningful relationships, inspire philanthropy, and secure significant investments that enable Ernestine's Women's Shelter to expand its impact and support survivors fleeing violence.

Key Accountabilities

Fundraising and Revenue Growth

Grow annual fundraising of + $700K base through a diversified mix of individual giving, major gifts, foundations, corporate partnerships and government funding.
Lead a strategic stewardship plan that ensures timely and meaningful recognition, ensuring dedicated personalized relationship building with major and high-potential donors and supports long-term retention.
Develop and implement a donor engagement calendar to ensure timely execution of stewardship tasks, including communications, reporting, recognition activities and engagement touchpoints
Execute plans and strategies to acquire and retain corporate donors.
Proactively identify and engage high-potential prospects across individual, foundation, and corporate audiences through research, networking, referrals, and relationship development.
Build, manage, and grow a portfolio of donors, foundations, corporations, sponsors, and institutional funders.

Donor Communications and Recognition

Develop stewardship communication templates and guidelines, including custom acknowledgement letters and donor-specific reports, to ensure consistent, personalized donor communications.
Work with the Donor Services Coordinator to maintain accurate donor records in Raiser's Edge (RE) for donor engagement, communication and recognition.
Draft and oversee donor-targeted communications including personalized proposals, impact reports, and newsletters.
Contribute to organization's communication activities including appeals for support, annual reports, website, social media and other activities, when required.
Prepare compelling funding proposals, donor presentations, briefing materials, and stewardship reports.
Represent Ernestine's at meetings, conferences, events and in media.

Leadership and Reporting

Develop and manage annual department budgets and report on variances.
Develop the strategic direction for the department and the design of policies and procedures to support those directions, aligning with Ernestine's long term strategic plan objectives.
Develop annual fundraising plans, revenue forecasts, and prospect opportunities.
Collaborate with management team to gather relevant information for reports to funders and donors.
In collaboration with the Executive Director, create and run an annual Board Directors fundraising orientation, so that every Director understands what is expected of them in cultivating new relationships for Ernestine's, warm introductions and in attaining their personal giving goals.
Serve as the staff lead to the Board's fundraising efforts. Equip Directors with prospect lists, briefing notes and talking points, to support their individual Board giving and outreach goals.

Key Qualifications

Minimum 5+ years of progressively senior fundraising leadership experience.
Demonstrated success leading annual fundraising programs with year-over-year growth.
Demonstrated ability to successfully solicit investments, managing a portfolio of individuals, designing and implementing cultivation strategies, building relationships, and ensuring follow-up activities and stewardship.
Demonstrated success securing major gifts, sponsorships and philanthropic investments ranging from five- to six-figure commitments.
Experience working directly with Board Directors and Executive leadership.
University degree in business, communications, public policy, nonprofit management, marketing, or related discipline.
A developed analysis of gender-based violence and broader social justice issues.
Excellent communication skills, with the ability to provide information concisely and effectively to any audience or supporter.
Comfort working with a communications team on digital campaigns (using platforms such as LinkedIn, X, YouTube) to reach target audiences.
Direct experience implementing fundraising solicitation applications including: mass direct mail; email; and online fundraising technology.
Ability to travel across the GTA occasionally.
CFRE designation or equivalent fundraising training is considered an asset.

What Your First Year Will Look Like:

Proposing and securing approval for a multi-year diversified fundraising and revenue growth strategy, with clear annual targets, priorities and measures of success;
Building the systems, processes and team capacity needed to strengthen major gifts, donor stewardship, grants, corporate partnerships and Board engagement;
Developing and strengthening key donor, corporate foundation, and community relationships on behalf of Ernestine's, with a focus on building a strong pipeline of transformational funding opportunities.

Job Details:

Job Type: Full-Time Permanent

Hours of Work: 35 hours per week

Salary Range: $95,000 to $110,000 annually

Work Arrangement: Onsite, with possibility of hybrid after 3-6 months

You will benefit from: