Senior Manager, IT Operations

Building Ontario Fund; Toronto; On-site; CAD 110,000 - 130,000; Full time

Job summary

The Building Ontario Fund is seeking a Senior Manager in IT Operations to manage technology strategy and ensure high-level operational support. Ideal candidates will have extensive experience in IT service management and a strong background in security and infrastructure, contributing to critical large-scale infrastructure projects in Ontario.

Benefits

Diversity and inclusion initiatives

Accommodation for candidates with disabilities

Qualifications

• Minimum 5 years managing IT services.
• Strong knowledge in security protocols and best practices.

Responsibilities

• Contributes to IT strategy and manages operations.
• Leads all IT projects and ensures quality control.
• Manages vendor relationships and IT service agreements.

Skills

Network architectures

Cloud services

Data centers

Virtualization

Hardware management

Security protocols

Disaster recovery

Change management

Consulting principles

Education

Bachelor’s degree in computer science

Related field

Job description

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Headquartered in Toronto, the Building Ontario Fund (BOF) is a new independent, board-governed agency that will facilitate investment by trusted institutional investors in critically needed large-scale infrastructure projects within the province.

The agency’s mandate is to invest in, and seek to attract investment from, qualified institutional investors, public sector entities, governments, and Indigenous communities in Ontario infrastructure projects that will generate revenue and are in the public’s interest. BOF will do this by:

• Investing in infrastructure and appropriately allocating risks amongst the Corporation and other investors
• Structuring proposals and negotiating agreements with investors in infrastructure projects
• Receiving and assessing unsolicited ideas and proposals for infrastructure
• Providing advisory services with respect to financing infrastructure projects

Reporting to the Head Enterprise Systems Solutions, the Senior Manager, IT Operations:

• Contributes knowledge and expertise to the development of the information technology vision and strategy in alignment with Building Ontario Fund’s goals and objectives. Establishes a long-term technology roadmap that supports business expansion and scalability.
• Contributes IT expertise and provides advice and recommendations to senior leadership.
• Builds strategic alliances within the Agency/Ministry, and OPS-wide partners and establishes strong, trusted relationships.
• Develops and sustains partnerships with clients to provide advice, understand technology needs, and develop IT strategies that deliver solutions that support their business objectives.
• Provides high-level support and coordination for IT operations, including data, network, and the design, implementation, and maintenance of IT infrastructure. Ensures proper monitoring, troubleshooting, system backups, archiving, and disaster recovery and adherence to sound technology practices and procedures.
• Provides strategic and technical security mitigation planning and leads the design, development and maintenance of cyber security. Maintains up to date industry knowledge on cyber security threats, tools, trends, and regulatory requirements. Leads business continuity, security commitment, audit, and disaster recovery processes.
• Leads all IT projects, ensuring adequate resources, timely delivery, quality control, and budget adherence. Continuously communicates project status and updates to stakeholders.
• Manages financial planning and management, including planning, budget management, reporting, and delivery within allocated yearly budgets. Reviews and manages IT service agreements, ensuring SLAs are met and services are delivered at a high standard.
• Negotiates and manages relationships with vendors, service providers outsource partners, and contractors to secure necessary products or services.
• Leads the development and implementation of IT policies and procedures.
• Identifies opportunities for innovation to enhance IT performance, reduce costs, and improve user experience. Stays updated on industry trends and emerging technologies to drive innovation.
• Champions a culture of continuous improvement and innovation within the team, fostering an environment that incorporates the principles of inclusion and diversity to support an effective, efficient, and respectful workplace, and encourages the exploration of new technologies and methodologies. Provides clear vision and direction, mentoring team members, and promoting collaboration across Building Ontario Fund to achieve strategic goals. Responsible for hiring, orienting and training of staff, determining performance standards and conducting performance reviews.

Qualifications

Education and Experience

• Bachelor’s degree in computer science, information systems, or a related field.
• A minimum of 5 years managing and operating IT services including overseeing daily operations, maintaining service quality, and vendor management.

Knowledge and Skills

• Strong knowledge of network architectures, cloud services, and data centers, virtualization, and hardware management as well as expertise in managing servers, databases, and virtualization technologies.
• Knowledge of service and change management and business consulting principles and practices.
• Strong knowledge and understanding of security protocols, threat management, best practices, and compliance regulations and skills in planning and implementing disaster recovery and business continuity strategies.
• Knowledge of legislation, directives, policies and processes relating to I&IT, privacy, and security, financial, purchasing, contract and account management along with risk

Application: To apply for this position, please submit your resume by June 30th, 2025.

We thank you for your interest in the Building Ontario Fund. Applicant selection is based on, but not limited to technical competence, in-depth experience in relevant sectors and educational background.

Accommodation is available upon request for candidates with a disability taking part of the recruitment process.

At Building Ontario Fund, we are committed to diversity, transparency and inclusion. We believe our strength comes from having a team with the right diverse skills and abilities selected through a merit-based competitive process. We actively encourage applications from people regardless of nationality, religion gender, race, disability or sexual orientation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Investment Banking and Government Administration

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