Senior Manager, Event Conversions & Logistics

Vancouver Convention Centre; Vancouver; Vor Ort; CAD 99.000 - 124.000; Vollzeit

Zusammenfassung

BC Place Stadium in Vancouver is seeking a Senior Manager, Event Conversions & Logistics to lead planning and execution of building conversions, ensuring the venue is event-ready, safe, and prepared for every guest, client, and partner.

The role oversees full-time and unionized staff, translating strategic priorities into practical plans while coordinating with Events, Engineering & Maintenance, Environmental Services, Security, and Guest Experience to deliver on time and to standard.

Qualifikationen

• Post-secondary education in Operations Management, Logistics, Facilities Management, Event Management, Trades, or a related discipline.
• An equivalent combination of education, training, and experience will be considered.
• Training or certification in workplace safety, incident command, event operations, facilities operations, logistics, or project management is considered an asset.

Aufgaben

• Lead, coach, and develop the Conversions team, including workforce planning, scheduling, training, performance management, and employee engagement.
• Provide leadership and direction to the Manager, Event Conversions & Logistics.
• Own the planning and execution of building conversions, including move-ins, move-outs, event set-ups, equipment movement, and venue infrastructure requirements.
• Develop staffing plans, timelines, priorities, and resource requirements based on event schedules and operational needs.
• Ensure conversion plans are practical, achievable, and aligned with client expectations, safety requirements, and operational commitments.
• Coordinate equipment movement, storage requirements, loading dock operations, deliveries, and temporary infrastructure needs.
• Monitor conversion progress, proactively address issues, and adjust plans as required to meet deadlines and operational requirements.
• Lead post-event and post-conversion reviews, identifying lessons learned and opportunities to improve efficiency, workforce utilization, and operational effectiveness.

Kenntnisse

Leadership

Communication

Planning

Problem-solving

Ausbildung

Post-secondary education in Operations Management, Logistics, Facilities Management, Event Management, Trades, or related discipline

Equivalent combination of education, training, and experience

Jobbeschreibung

Bring events to life by leading the team that transforms our venue from one unforgettable experience to the next.

Every concert, sporting event, exhibition, and convention begins with a successful conversion. BC Place Stadium is looking for a collaborative and operationally focused Senior Manager, Event Conversions & Logistics to lead the planning and execution of building conversions, ensuring our venue is event-ready, safe, and efficiently prepared for every guest, client, and partner.

Reporting to the Director, Event Conversions & Logistics, this role serves as the operational leader of the Conversions function, overseeing both full-time and part-time unionized team members. The Senior Manager is responsible for translating strategic priorities into practical execution plans, coordinating resources across the venue, and ensuring conversion activities are delivered safely, efficiently, and on schedule.

This is an exciting opportunity for a hands-on leader who thrives in fast-paced environments, enjoys solving complex operational challenges, and takes pride in building high-performing teams.

What You'll Do

• Lead, coach, and develop the full-time and part-time unionized Conversions team, including workforce planning, scheduling, training, performance management, and employee engagement.
• Provide leadership and direction to the Manager, Event Conversions & Logistics.
• Own the planning and execution of building conversions, including move-ins, move-outs, event set-ups, equipment movement, and venue infrastructure requirements.
• Develop staffing plans, timelines, priorities, and resource requirements based on event schedules and operational needs.
• Ensure conversion plans are practical, achievable, and aligned with client expectations, safety requirements, and operational commitments.
• Partner closely with Team Experience to identify workforce requirements and ensure appropriate staffing levels are scheduled in accordance with the collective agreement.
• Direct conversion crews through the execution of approved plans while maintaining operational readiness and timeline commitments.
• Coordinate equipment movement, storage requirements, loading dock operations, deliveries, and temporary infrastructure needs.
• Work collaboratively with Events, Engineering & Maintenance, Environmental Services, Security & Guest Experience, and other stakeholders to align priorities and resolve operational challenges.
• Ensure appropriate equipment, tools, and resources are available to support safe and efficient conversion activities.
• Monitor conversion progress, proactively address issues, and adjust plans as required to meet deadlines and operational requirements.
• Provide operational leadership during complex, high-profile, and time-sensitive conversions.
• Maintain conversion schedules, workforce records, operational documentation, and planning materials.
• Lead post-event and post-conversion reviews, identifying lessons learned and opportunities to improve efficiency, workforce utilization, and operational effectiveness.
• Champion continuous improvement initiatives that simplify processes, enhance productivity, and optimize the use of labour, equipment, and resources.
• Build and foster a positive, accountable, and collaborative team culture focused on safety, teamwork, service, and operational excellence.
• Serve as a key operational liaison with clients, contractors, and internal stakeholders on conversion-related matters.

What You'll Bring

• Post-secondary education in Operations Management, Logistics, Facilities Management, Event Management, Trades, or a related discipline is preferred.
• An equivalent combination of education, training, and experience will be considered.
• Training or certification in workplace safety, incident command, event operations, facilities operations, logistics, or project management is considered an asset.

• 7+ years of progressive experience in event operations, venue operations, facilities operations, conversions, logistics, or a related field.
• 3+ years of leadership experience, ideally within a large venue, complex facility, or operational environment.
• Experience leading unionized teams and operating within a collective agreement environment.
• Demonstrated success planning and executing large-scale building conversions, event set-ups, and move-ins/move-outs.
• Experience coordinating logistics, equipment, contractors, loading dock operations, and multiple operational stakeholders.
• Strong understanding of workplace health and safety requirements and best practices.
• Proven ability to manage competing priorities, tight timelines, and operational risks in a dynamic environment.
• Strong communication, leadership, planning, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and event days.

You’ll Thrive in This Role If You;

• Enjoy leading teams through fast-paced and constantly changing operational environments.
• Take pride in building organized, efficient plans and seeing them successfully executed.
• Communicate effectively and build strong working relationships across departments.
• Stay calm and focused under pressure while managing multiple priorities.
• Look for opportunities to improve processes, increase efficiency, and support team success.
• Lead by example and create a workplace culture built on trust, accountability, and collaboration.

The salary range for this position is $98,852-123,565