Senior Manager, Enterprise Capabilities & Services

City of Vancouver; Vancouver; On-site; CAD 129,000 - 170,000; Full time

Job summary

City of Vancouver seeks a Senior Manager to lead Enterprise Capabilities within Technology Services. You will define product strategy, manage a priorities backlog, and drive modernization of city services through innovative digital solutions.

The role partners with departments and senior leaders to align business goals with technology investments, oversees a team of professionals, and steers governance for service delivery and portfolio optimization.

Qualifications

• Bachelor’s degree required and seven+ years in technology services.
• Experience with product ownership or technical product management roles.
• Ability to balance business and technical priorities across multiple stakeholders.

Responsibilities

• Lead staff, contractors, and vendors for enterprise capabilities.
• Own strategy and backlog for modernization of City services.
• Drive technology planning, cloud adoption, and service excellence.
• Collaborate with departments to ensure service alignment with business goals.
• Coach teams, manage performance, and plan staffing needs.
• Design scalable service delivery frameworks and governance.

Skills

Product strategy

Leadership

Stakeholder management

Prioritization

Communication

Project management

Innovation

Negotiation

Analytics

Mentoring

Education

Bachelor’s degree in computer science or business administration

Job description

City of Vancouver seeks a Senior Manager to lead Enterprise Capabilities within Technology Services. You will define product strategy, manage a priorities backlog, and drive modernization of city services through innovative digital solutions.

The role partners with departments and senior leaders to align business goals with technology investments, oversees a team of professionals, and steers governance for service delivery and portfolio optimization.