Senior Manager, Enhanced Business Testing

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

A leading bank in Canada is seeking a Senior Manager for Enhanced Business Testing in Toronto. This role involves overseeing business testing processes, managing documentation, and ensuring compliance with guidelines. The ideal candidate will have extensive experience in business acceptance testing and a strong background in the financial sector, contributing to the bank's commitment to client service and operational excellence.

Benefits

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Social recognition program

Qualifications

• Experience in conducting and managing business acceptance testing.
• Hands-on experience in executing business acceptance testing.
• Experience in the financial services sector is an asset.

Responsibilities

• Manage Enhanced Business Testing for all projects in Personal Business Banking.
• Ensure quality due diligence and identify gaps in testing deliverables.
• Maintain a repository of documentation and ensure timely reviews.

Skills

Business Controlling

Client Service

Compliance Monitoring

Project Management

Risk Management Assessment

Job description

Senior Manager, Enhanced Business Testing page is loaded

Senior Manager, Enhanced Business Testing

Apply locations Toronto, ON time type Full time posted on Posted Yesterday time left to apply End Date: May 31, 2025 (9 days left to apply) job requisition id 2511513

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As the Senior Manager, Enhanced Business Testing, reporting to the Director, Portfolio Management, you'll be responsible for executing and managing the Enhanced Business Testing (EBT) central checkpoint for all projects and initiatives within Personal Business Banking (PBB) that are eligible for EBT prior to implementation. You will work in partnership with Product and Project Delivery stakeholders, Technology Partners, Business Controls, GORM to validate the business testing deliverables and recommend pass or fail rating. This entails reviewing, ensuring quality due diligence and identifying gaps between business testing deliverables provided and the Enhanced Business Testing (EBT) Guidelines for all Initiatives/Programs/Projects/Agile Products in PBB Delivery deemed in scope. You'll be responsible for managing a repository of documentation, ensuring accuracy and timeliness of reviews, due diligence on following EBT guidelines, validating evidence of pre-launch and post-launch practices.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Enhanced Business Testing Governance – Single point of contact for central checkpoint reviews for all initiatives/Programs/ Projects/Agile Products in PBB Delivery deemed in scope. This includes ensuring deliverables are complete and validating that documentation show that quality business acceptance testing was covered. Responsible for maintaining a PBB EBT Checkpoint calendar based on information provided by the PBB delivery teams, as well as a central repository for EBT Checkpoint artifacts.

• Governance Reporting – Responsible for pass/fail EBT Checkpoint recommendations to the PMO Director, supported by well-articulated justifications. PMO Director’s approval is required for delivery teams to proceed to next phase of the initiatives.

• Quarterly Control Testing – Single point of contact for quarterly reviews on effectiveness of the central checkpoint function conducted by Business Controls. This is include responsibility for providing supporting checkpoint artifacts to the reviewers, address any clarifications needed and provide recommendations for remediations to the process and deliverables if gaps are found. PMO Director’s concurrence is required for any remediation actions.

• Enhanced Business Testing Support – Single point of contact for PBB Project Delivery, Product teams, Business Controls and other stakeholder on clarifications, training and refresher walkthroughs on content of the EBT Guidelines.

• Communication – Ensure open communication and relationship with Product and Project Delivery stakeholders, Technology Partners, Business Controls, GORM is maintained and leveraged as needed during the EBT stages (Planning, Execution, Attestation, Checkpoint, Monitoring). Open communication includes providing recommendations to the various business teams on how to improve on their adoption of the EBT Guidelines.

• Relationship Management – Advocate/facilitate information gathering and sharing with the Business executives, leaders, owners and delivery managers, throughout the execution of EBT. Seek and foster cooperation at all times to timely achieve shared business goals and priorities.

Who you are

• You can demonstrate experience. In conducting and/or managing business acceptance testing. You have hands on experience in executing business acceptance testing, and can ensure that test plans, test cases, test results are clear, comprehensive, and well documented.You have experience managing projects end-to-end. Experience in relevant/similar role in the financial services sector is an asset.

• You can demonstrate knowledge. Of Personal & Business Banking Products including systems and processes is an asset. You understand business end-to-end scenarios from a client, business user and product management view.

• You can proactively provide advice. Provide advice to your team, including ongoing feedback, support, and mentorship. Proactively identify any potential issues throughout all test phases and suggest possible improvements or enhancements.

• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You embrace and advocate change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 25th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Controlling, Client Service, Compliance Monitoring, Group Problem Solving, Project Management, Regulatory Requirements, Risk Management Assessment, Work Collaboratively

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At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.