Senior Manager, Digital Innovation (AI)

BC Hydro; Burnaby; Hybrid; CAD 120,000 - 180,000; Full time

Benefits offered by this job

15 paid vacation days

Flexible work model

Training and development

Job summary

BC Hydro in Burnaby, BC, invites a Senior Manager of Digital Innovation to advance the AI strategy, govern AI initiatives, and lead a cross-functional team of 15+. You will shape the digital and AI roadmap, partner with executives, and drive value realization from AI-enabled solutions.

You will oversee M365 value realization, ensure security and compliance, and foster a culture of experimentation, learning, and collaboration across business units.

Qualifications

• 7+ years in technology, digital, or AI leadership roles, with experience implementing digital innovation initiatives.
• Strong knowledge of AI, machine learning, cloud platforms (Azure, AWS, or GCP), automation, and emerging digital technologies.
• Experience managing AI solutions as products, including lifecycle management from ideation through sustainment, continuous improvement, and value optimization.
• Data management, quality, and governance practices to support reliable and responsible AI deployment.
• Knowledge of ethical AI practices, including fairness, transparency, and responsible use of AI in regulated environments.
• Strategic & Analytical Skills: Ability to anticipate trends, assess business value, make data-driven decisions, and balance short-term results with long-term strategy.
• Execution & Delivery Focus: Demonstrated ability to manage complex projects, prioritize initiatives, and deliver measurable outcomes on time and within budget.
• Financial Acumen: Experience managing budgets, forecasting costs, tracking value realization, and making investment recommendations for digital initiatives.
• Relationship & Stakeholder Management: Strong collaboration skills with the ability to influence business leaders, technical teams, and external partners.
• People Leadership & Team Development: Track record of building high-performing, diverse, and inclusive teams. Skilled in coaching, mentoring, and fostering innovation.
• Communication & Presence: Exceptional ability to explain complex technical concepts in clear, business-friendly language.
• Educational Background: Bachelor’s degree in technology, Computer Science, Engineering, or related field; advanced degree (Master’s or MBA) is considered an asset.
• Change & Innovation Mindset: Adaptable, resilient, and curious, with a passion for continuous learning and staying ahead in emerging AI and digital trends.

Responsibilities

• Lead the execution and continuous evolution of the digital innovation strategy and roadmap.
• Identify emerging AI tools and trends that can unlock new business value.
• Champion a culture of experimentation, rapid prototyping, and continuous improvement.
• Evaluate and prioritize digital initiatives based on impact, feasibility, and alignment with business goals.
• Oversee the M365 platform to maximize business value and enable adoption of new capabilities.
• Ensure platform is secure and aligned with architectural standards.
• Lead management, professional, and unionized staff to ensure alignment with digital innovation goals and priorities.
• Collaborate with business leaders to understand needs and co-create digital solutions.
• Manage vendor relationships and evaluate external partners, tools, and technologies.
• Communicate progress, insights, and recommendations to the Director of Digital Innovation, Platforms and Analytics and key stakeholders.
• Establish KPIs and success metrics for digital initiatives
• Track and manage AI costs and realization of expected business benefits.
• Ensure compliance with security, privacy, and regulatory requirements.
• Manage budgets, resource planning, and operational processes for the digital innovation portfolio.
• Embody our culture and values.
• Encourage a growth mindset and continuous learning.
• Champion diversity, equity, and belonging in all interactions.

Skills

Leadership

AI leadership

Cloud platforms

Governance

Strategic analysis

Budget management

Stakeholder management

People development

Communication

Change management

Education

Bachelor’s degree in tech or CS or engineering

Master's or MBA (asset)

Tools

Azure

AWS

GCP

Job description

Hours of work: Full-time (37.5 hrs/week)

No. of positions: 1

What you’ll do -

This role is accountable for advancing BC Hydro’s AI strategy by delivering AI-enabled solutions that drive measurable business value and improved outcomes. Reporting to the Director of Digital Innovation, Platforms and Analytics, the role leads a team of approximately 15 employees and contractors.

The Senior Manager, Digital Innovation provides both technical and strategic leadership to identify, prioritize, and respond to demand for AI solutions. This includes accelerating the transition of practical use cases from concept to production, as well as working with service providers to transition AI products into sustainment and continuously identify opportunities to enhance and optimize those solutions over time.

A key responsibility of the role is to establish and maintain a robust AI governance framework that ensures alignment with business strategy as well as ensuring that all solutions are secure, reliable, scalable, and cost optimized, and aligned with enterprise risk and compliance standards. The role is also accountable for building organizational capability by advancing AI literacy, enabling teams across the business to effectively adopt and leverage AI in their daily work.

Additional responsibilities include driving Microsoft 365 (M365) value realization, maximizing adoption and business impact from digital tools and platforms. Working in close partnership with business leaders and technology teams, the role identifies opportunities, shapes digital and AI strategy and adoption, and ensures alignment with organizational priorities. This is achieved while fostering a culture of innovation, continuous improvement, and strong cross-functional collaboration.

Digital Innovation & Strategy

• Lead the execution and continuous evolution of the digital innovation strategy and roadmap.
• Identify emerging AI tools and trends that can unlock new business value.
• Champion a culture of experimentation, rapid prototyping, and continuous improvement.
• Evaluate and prioritize digital initiatives based on impact, feasibility, and alignment with business goals.
• Oversee the M365 platform to maximize business value and enable adoption of new capabilities.
• Ensure platform is secure and aligned with architectural standards.
• Lead management, professional, and unionized staff to ensure alignment with digital innovation goals and priorities.
• Collaborate with business leaders to understand needs and co-create digital solutions.
• Manage vendor relationships and evaluate external partners, tools, and technologies.
• Communicate progress, insights, and recommendations to the Director of Digital Innovation, Platforms and Analytics and key stakeholders.

Governance & Performance

• Establish KPIs and success metrics for digital initiatives
• Track and manage AI costs and realization of expected business benefits.
• Ensure compliance with security, privacy, and regulatory requirements.
• Manage budgets, resource planning, and operational processes for the digital innovation portfolio.

Culture and Values

• Embody our culture and values.
• Encourage a growth mindset and continuous learning.
• Champion diversity, equity, and belonging in all interactions.

What you bring –

• Proven Leadership Experience: 7+ years in technology, digital, or AI leadership roles, with experience implementing digital innovation initiatives.
• Technical Expertise: Strong knowledge of AI, machine learning, cloud platforms (Azure, AWS, or GCP), automation, and emerging digital technologies.
• AI Product & Lifecycle Management: Experience managing AI solutions as products, including lifecycle management from ideation through sustainment, continuous improvement, and value optimization.
• Data & AI Governance: Understanding of data management, quality, and governance practices to support reliable and responsible AI deployment.
• Responsible AI Awareness: Knowledge of ethical AI practices, including fairness, transparency, and responsible use of AI in regulated environments.
• Strategic & Analytical Skills: Ability to anticipate trends, assess business value, make data-driven decisions, and balance short-term results with long-term strategy.
• Execution & Delivery Focus: Demonstrated ability to manage complex projects, prioritize initiatives, and deliver measurable outcomes on time and within budget.
• Financial Acumen: Experience managing budgets, forecasting costs, tracking value realization, and making investment recommendations for digital initiatives.
• Relationship & Stakeholder Management: Strong collaboration skills with the ability to influence business leaders, technical teams, and external partners.
• People Leadership & Team Development: Track record of building high-performing, diverse, and inclusive teams. Skilled in coaching, mentoring, and fostering innovation.
• Communication & Presence: Exceptional ability to explain complex technical concepts in clear, business-friendly language.
• Educational Background: Bachelor’s degree in technology, Computer Science, Engineering, or related field; advanced degree (Master’s or MBA) is considered an asset.
• Change & Innovation Mindset: Adaptable, resilient, and curious, with a passion for continuous learning and staying ahead in emerging AI and digital trends.

A successful Sr. Manager of Digital Innovation is:

• Focused on delivering measurable business value, not just technology solutions.
• Pragmatic: Can balance long-term vision with practical execution, making informed trade-offs to drive progress.
• Highly collaborative
• Comfortable leading through ambiguity
• Passionate about AI platforms and emerging technologies

What we offer –

• A minimum of 15 paid vacation days
• Flexible work model, depending on your role type
• Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

This position is working under a Hybrid model with a minimum of 3 office days per week.

What else you should know –

• This position is working under a Hybrid model with a minimum of 3 office days per week.

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. This will ensure we have all the necessary information to assess your application without any delays.