Senior Manager, Corporate Card Vendor Programs

RBC; Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

RBC is seeking a senior lead to own and optimize the corporation card program globally, aligning with vendors, cost-savings, and policy compliance. You will drive integration with expense platforms and deliver strategic recommendations to leadership.

You will partner across regions, oversee lifecycle management, and champion user and supplier experience while maintaining governance and risk controls. This role offers global impact within a premier financial institution.

Qualifications

• 4–7 years of progressive experience in program management, vendor management, corporate card operations, procurement, or payment systems/fintech roles.
• Minimum 2+ years managing ongoing vendor relationships, contracts, and SLA governance in financial services.
• Working knowledge of expense management systems (SAP Concur, Coupa, or similar) and card data feed/integration mechanisms.
• Demonstrated familiarity with corporate card products (Purchasing Cards, ghost cards, corporate credit programs) and vendor market landscape.
• Ability to research, synthesize, and communicate market trends; translate competitive intelligence into actionable business recommendations.

Responsibilities

• Own multi-product vendor partnerships; monitor SLAs, conduct quarterly business reviews, and negotiate contracts.
• Oversee ghost card lifecycle management across geographies; manage limits, reconciliation, deactivation, and fraud monitoring.
• Develop expertise on market trends; synthesize intelligence into strategic leadership recommendations.
• Conduct competitive benchmarking; prepare annual analysis reports for market positioning and investments.
• Ensure seamless integration between card processors and expense platforms (SAP Concur, Coupa) for automatic capture and reconciliation.
• Develop compliance frameworks aligned with PCI‑DSS, AML/OFAC, and applicable regulations.

Skills

Vendor management

Strategic thinking

Contract negotiations

Communication

Risk assessment

Education

MBA or related degree

Tools

SAP Concur

Coupa

Job description

Job Description

What is the opportunity?

Own and optimize RBC’s corporate card program portfolio globally, spanning Purchasing Cards, Ghost Cards, and corporate credit programs. Partner with leading card vendors and ensure seamless integration with expense management systems. Serve as the internal thought leader on corporate card market trends and best practices, advising leadership on emerging opportunities and competitive positioning. Balance vendor management, product optimization, compliance, and user experience while managing program efficiency and cost savings across North America, Caribbean, Europe, Asia, Australia, and emerging markets. Drive strategic enhancements that improve employee and supplier experience.

What will you do?

• Manage multi-product vendor partnerships (P-Cards, Ghost Cards, corporate credit programs); monitor SLAs, conduct quarterly business reviews, and negotiate contracts with competitive intelligence
• Oversee ghost card lifecycle management including creation, supplier assignment, spending limits, reconciliation, deactivation, and fraud monitoring across all geographies
• Develop deep expertise in corporate card market trends, competitive offerings, and industry best practices; synthesize intelligence into strategic recommendations for leadership
• Conduct competitive benchmarking analysis of RBC’s programs against peers; prepare annual competitive analysis reports and advise on market positioning and investment decisions
• Ensure seamless integration between corporate card processors and expense platforms (SAP Concur, Coupa) for automatic expense capture, transaction reconciliation, and policy compliance
• Develop and maintain compliance frameworks aligned with PCI-DSS, AML/OFAC, and applicable regulations; establish fraud detection policies and ghost card usage controls
• Create management dashboards tracking spend by card type, business unit, geography, and merchant category; generate monthly/quarterly reports for Finance and business leadership
• Champion employee and supplier experience through user feedback collection, training development, and continuous service quality improvements

What do you need to succeed?

Must have

• 4–7 years of progressive experience in program management, vendor management, corporate card operations, procurement, or payment systems/fintech roles
• Minimum 2+ years managing ongoing vendor relationships, contracts, and SLA governance in a financial services environment
• Working knowledge of expense management systems (SAP Concur, Coupa, or similar) and card data feed/integration mechanisms
• Demonstrated familiarity with corporate card products (Purchasing Cards, ghost cards, corporate credit programs) and vendor market landscape
• Ability to research, synthesize, and communicate market trends; translate competitive intelligence into actionable business recommendations

Nice-to-have

• Master’s degree (MBA or related) or hands-on experience with corporate card vendors
• Direct experience managing P-Card programs, ghost card/virtual card programs, or supplier payment card programs
• Background in procurement, accounts payable, expense management, or working capital optimization
• Active participation in corporate payments or financial services industry associations/conferences; published thought leadership on corporate payments

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients

#LI-POST

Job Skills

Agile Methodology, Agile Methodology, Agile Project Management, Artificial Intelligence (AI), Business Case Design, Business Credit Cards, Business Management, Business Technology, Card Payments, Change Management, Client Satisfaction, Communication, Consumer Trends, Contract Agreements, Cost Management, Credit Card Analytics, Credit Card Fraud, Credit Card Management, Credit Card Operations, Credit Card Reconciliations, Credit Card Services, Credit Card Systems, Credit Markets, Critical Thinking, Customer Transformation {+ 35 more}

Additional Job Details

Address

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City

Toronto

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-09-29

Application Deadline

2026-10-30

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.