Senior Manager, Business Intelligence

Canucks Sports & Entertainment (CSE); Vancouver; On-site; CAD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking organization as a Senior Manager of Business Intelligence, where you'll lead the BI team to harness data for strategic decision-making. This role is pivotal in setting the data strategy and driving insights that enhance profitability and effectiveness. You'll collaborate with various departments, optimize pricing strategies, and manage a talented team of analysts. This is an exciting opportunity to influence data-driven decisions in a vibrant and diverse environment, making a real impact in the sports industry. If you are passionate about analytics and eager to contribute to a dynamic team, this role is for you.

Qualifications

• Experience in a BI or analytics role with a professional sports team.
• Strong proficiency with Excel and SQL for data analysis.

Responsibilities

• Lead data strategy and analytics for intelligent decision-making.
• Manage a team of analysts to provide insights across departments.

Skills

Data Analysis

Communication Skills

Quantitative Skills

Financial Modeling

Statistical Modeling

Problem Solving

Education

Bachelor's Degree in Business, Analytics, or related field

Tools

SQL

Excel

Python

R

Data Visualization Tools

Job description

Position: Sr Manager, Business Intelligence
Department: Business Intelligence
Reports to: VP, Ticket & Premium Sales & Service

POSITION SUMMARY:

The Sr Manager, Business Intelligence (BI) will lead Canucks Sports & Entertainment (CSE) into an era of data-driven decisions across the enterprise. As the leader of the BI team, this role will set data strategy, build trust across CSE’s leadership team, and work tirelessly to bring data-driven insights to all that we do.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned as required)

• Set a strategy for using data to drive intelligent decisions and ultimately improve effectiveness and profitability
• Work with leaders from all CSE departments to understand challenges and ensure adoption of data and analytics across the business
• Be a key player in strategy development and decisions by identifying, evaluating, and presenting data and analytics and creating actionable insights
• Build and manage the end-to-end analytics and business intelligence platform for ticket and premium sales, corporate partnerships, marketing, retail, quick service and other departments at CSE
• Drive data driven business decisions amongst CSE business properties and effectively communicate findings and recommendations with department heads on the revenue team
• Work with ticket sales and marketing on paid advertising effectiveness through segmentation, messaging, and testing
• Optimize pricing for each business segment for CSE, inclusive of ticketing, premium, corporate partnerships, retail, food & beverage, etc.
• Demonstrate quantifiable partnerships value to prospects and current partners
• Create actionable insights and understandings through the analysis of both quantitative and qualitative data, building recommendations that directly address organizational goals
• Manage a team of analysts and data scientists who provide regular and ad hoc analyses to all relevant internal teams
• Lead full scale analyses to better understand growth trends and business performance
• Stay up to date with all CSE brand studies and fan sentiment research
• Work with other team leaders in the development of new revenue streams and A/B testing of various products and sales strategies
• Coordinate with other NHL Clubs and NHL League staff to ensure access to all relevant data and league trends
• Hire, lead, mentor, and develop BI staff

REQUIRED Experience & Qualifications:

• Experience in a BI or analytics role with a professional sports team or league
• Proven track record of using data and analytics to drive incremental revenue and meet other organizational goals and objectives
• Proven ability to communicate analytical findings and related strategic recommendations clearly to senior management across different teams and areas of expertise
• Strong quantitative and financial modeling skills, including exposure to SQL and relational databases
• Strong proficiency with Excel, including ability to build complex spreadsheet models, run pivots, macros, v-lookups, and other advanced functions
• Experience with data visualization tools
• Ability to deliver both detail-oriented analyses and strategic recommendations
• Ability to develop analytical approach to issues and questions presented, and to see processes through from issue presentation to strategic recommendation
• Onsite role at our office in downtown Vancouver
• Demonstrated ability to design and implement statistical models in Python and R is an asset

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.