Senior Logistics Coordinator

Workforce Acquisition; Montreal; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Logistics Coordinator to enhance their customer service and logistics operations. This role requires expertise in 3PL environments, where you'll manage client relationships, tackle logistical challenges, and ensure timely deliveries. Join a fast-growing logistics company that values problem-solving and strong client connections. With a competitive salary and uncapped commission potential, this position offers a collaborative work environment, hands-on training, and a commitment to your professional growth. If you're passionate about logistics and ready for a new challenge, this is the opportunity for you.

Benefits

Health and Dental Insurance

Paid Time Off

Flexible Work Hours

On-Site Gym

Free Parking

Employee Assistance Program

Collaborative Team Environment

Casual Dress Code

Life and Disability Insurance

Regular Company Events

Qualifications

• 3-5 years of experience in logistics coordination within a 3PL environment.
• Strong communication skills in French and English are essential.

Responsibilities

• Manage client relationships and ensure high-quality service.
• Coordinate shipments and resolve logistical challenges.

Skills

Client Relationship Management

Problem-Solving

Communication Skills (French and English)

Knowledge of Freight and Customs Regulations

Logistics Operations Management

Tools

Logistics Software

Job description

Senior Logistics Coordinator – Customer Service (3PL Experience Required)

Location: Kirkland, QC | Type: Full-Time | Work Arrangement: In-Person Only

Experience Required: 3–5 years in a 3PL company

Please note: This is a full-time, in-person position at our Kirkland office. Remote or hybrid options are not available.

About the Company

We are a fast-growing logistics company based in Kirkland, QC, providing tailored supply chain solutions across ground, air, sea, and intermodal transport. We pride ourselves on delivering results through strong client relationships, problem-solving, and a customer-first approach.

About the Role

As a Senior Logistics Coordinator, you will play a key role in ensuring the smooth coordination of client shipments, resolving logistical challenges, and supporting internal teams to deliver exceptional customer service.

Responsibilities

• Client Relationship Management: Serve as the primary point of contact for key accounts, ensuring consistent, high-quality service.
• Problem-Solving & Escalations: Manage logistics issues such as delays, customs challenges, and unforeseen disruptions.
• Shipment Execution: Coordinate with carriers, brokers, and internal departments to ensure on-time deliveries.
• Import/Export Documentation: Accurately prepare and manage all necessary documents to maintain compliance.
• Process Improvement: Identify and suggest ways to optimize workflows and service delivery.

What We’re Looking For

• Minimum 3–5 years of experience in a senior logistics coordination role within a 3PL environment (required)
• Strong verbal and written communication skills in both French and English
• Deep knowledge of freight, transportation, and customs regulations
• Proven ability to manage multiple client accounts and logistics operations under pressure
• Comfort with logistics software and technology tools

Why Join Us?

• Competitive base salary with uncapped commission potential
• Opportunity to work alongside seasoned logistics professionals
• Hands-on training and continuous learning
• Collaborative team environment and strong company culture
• In-person, team-oriented work environment
• Flexible work hours and casual dress code
• Health and dental insurance
• Paid time off and regular company events
• Life and disability insurance
• On-site gym and free parking
• Employee assistance program

If you're a skilled logistics professional ready to bring your 3PL expertise to a growing company, we’d love to hear from you.