Senior Living Receptionist & Office Concierge

Chartwell Retirement Residences; Victoria; On-site; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Opportunities for leadership develop.

A warm, welcoming culture

Job summary

Chartwell Retirement Residences seeks a welcoming Receptionist/Concierge to serve as the friendly face of the residence and support day-to-day operations. You will handle clerical tasks, interact warmly with residents and visitors, and assist with billing and mail, contributing to a safe, comfortable community.

The role emphasizes superb communication, organization, and teamwork, with opportunities to grow and engage with residents in a compassionate, people-focused environment.

Qualifications

• Secondary school diploma (Grade 12) is required.
• Previous experience as receptionist, clerical, or bookkeeping preferred.
• Strong communication and customer service skills.
• Proficiency in Word and Excel and familiarity with office systems.
• Ability to multitask and stay composed under pressure.

Responsibilities

• Greet residents, families, and visitors with warmth.
• Answer phones, route messages, and manage mail.
• Maintain records, files, and office documentation.
• Assist with basic billing and accounts payable/receivable.
• Support safety and confidentiality policies.

Skills

Microsoft Word

Microsoft Excel

Office systems

Customer service

Communication

Multitasking

Empathy for seniors

Teamwork

Education

Secondary school diploma (Grade 12)

Job description

Chartwell Retirement Residences seeks a welcoming Receptionist/Concierge to serve as the friendly face of the residence and support day-to-day operations. You will handle clerical tasks, interact warmly with residents and visitors, and assist with billing and mail, contributing to a safe, comfortable community.

The role emphasizes superb communication, organization, and teamwork, with opportunities to grow and engage with residents in a compassionate, people-focused environment.