Resident Concierge & Admin Specialist

Chartwell Retirement Residences; Chilliwack; On-site; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Inclusive workplace

Competitive compensation

Career growth opportunities

Warm company culture

Job summary

Chartwell Retirement Residences is seeking a Receptionist/Concierge to be the friendly face at the residence, handling inquiries and supporting daily operations. You’ll manage clerical tasks, greet residents and visitors, and contribute to a warm, safe environment.

Ideal candidates bring a Grade 12 diploma, strong communication skills, and comfort working with seniors. Proficiency in Word and Excel is expected, with the ability to multitask effectively.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask and remain calm under pressure.
• Comfort interacting with seniors, families, and visitors with warmth and empathy.
• Proficiency in Microsoft Word and Excel; working knowledge of office systems.

Responsibilities

• Welcome residents, families, and visitors, and respond to inquiries with care.
• Answer phones, route messages, and manage mail.
• Maintain accurate records, files, and office documentation.
• Assist with billing, accounts payable/receivable, and daily bank deposits.
• Support the team in keeping the residence safe, secure, and well-organized.
• Follow health, safety, and confidentiality policies.

Skills

Customer service

Communication

Multitasking

Empathy

Teamwork

Education

High School Diploma (Grade 12)

Tools

Microsoft Word

Microsoft Excel

Job description

Chartwell Retirement Residences is seeking a Receptionist/Concierge to be the friendly face at the residence, handling inquiries and supporting daily operations. You’ll manage clerical tasks, greet residents and visitors, and contribute to a warm, safe environment.

Ideal candidates bring a Grade 12 diploma, strong communication skills, and comfort working with seniors. Proficiency in Word and Excel is expected, with the ability to multitask effectively.