Senior Living Medical Office Assistant

Thehamletsatduncan; Calgary; On-site; CAD 28,000 - 36,000; Full time

Job summary

Optima Living in Calgary is seeking a Medical Office Assistant to support daily care services operations by coordinating resident documentation, scheduling appointments and clinics, and maintaining accurate records.

The role requires excellent written and interpersonal skills, ability to organize and prioritize tasks, and comfort working in a residential care environment. You will liaise with residents, families, and the care team while upholding privacy and infection control standards.

Qualifications

• Graduate from a recognized Medical Office Assistant program.
• Minimum of one year of clinical medical office support experience.
• Experience in a residential care or mental health environment is an asset.
• Strong written communication skills and professional documentation.
• Demonstrates ability to organize, prioritize and solve problems.
• Ability to work independently and with others.

Responsibilities

• Coordinates resident documentation, move-ins/outs, and transfer records within the electronic health care system.
• Schedules and coordinates clinics and appointments with visiting providers.
• Maintains accurate resident census information and filing systems.
• Distributes charts and move-in documentation to appropriate areas.
• Generates reports from the electronic health care system as required.
• Communicates with residents, families, and care team; answers inquiries and prepares reports.
• Maintains privacy and infection control compliance; supports safety and quality initiatives.
• Assists with orientation for new team members and supports ongoing education.

Skills

Written communication

Interpersonal skills

Organizational skills

Problem solving

Independence

Computer literacy

Education

Medical Office Assistant diploma

Tools

Electronic health record system

Job description

Optima Living in Calgary is seeking a Medical Office Assistant to support daily care services operations by coordinating resident documentation, scheduling appointments and clinics, and maintaining accurate records.

The role requires excellent written and interpersonal skills, ability to organize and prioritize tasks, and comfort working in a residential care environment. You will liaise with residents, families, and the care team while upholding privacy and infection control standards.