Senior Liability Examiner- Toronto, Ontario, Canada

International Programs Group; Toronto; Hybrid; CAD 67,000 - 93,000; Full time

Benefits offered by this job

Remote and Hybrid Work Opportunities

RRSP with 2% match

Job summary

ClaimsPro LP - International Programs Group is seeking a Senior Liability Examiner for a HYBRID role based anywhere in Canada. You will manage claims end-to-end, supervise field adjusters, and liaise with clients and syndicates to ensure timely resolutions.

Requirements include 3–7 years in claims adjusting/examining, relevant post-secondary education, CIP coursework, and an independent adjusting license. Competitive compensation and benefits are offered.

Qualifications

• Education asset; CIP courses or CIP designation pursued.
• Experience with claims adjusting and/or examining tasks (3–7 years).
• Ability to hold an independent adjusting license.

Responsibilities

• Examine moderate to intermediate complex property claims.
• Produce reports with guidance from Manager.
• Direct Field Adjusters on task assignments.

Skills

Attention to detail

Strong communication

Technical proficiency

Problem solving

Team collaboration

Education

Post-secondary education

CIP designation in progress

Job description

Company

ClaimsPro LP - International Programs Group
Senior Liability Examiner- Toronto, Ontario, Canada
Compensation range: $67,200.00 - $93,300.00 annually
International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

Opportunity

We have an existing opportunity to add a full-time Senior Liability Examiner to our growing team! This is a HYBRID based position and is available anywhere in Canada.

The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands‑on approach ensures that the claim is handled properly and helps offset third‑party adjusting costs.

Role Responsibilities

• Examine moderate to intermediate complex property claims
• Produce reports with occasional guidance from Manager
• Direct Field Adjusters on task assignment investigations
• Settle claims directly with Insureds or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure clients’ needs are met
• Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We Will Also Consider The Following

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towards CIP designation
• Your ability to hold an independent adjusting license
• Your 3-7 years' experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

What We Offer

• Competitive pay – $67,200 - $93,300 CAD per year - compensation range is commensurate with experience, qualifications, and internal equity
• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.