Senior Liability Claims Examiner - Full Time (Remote, Anywhere in Canada)

International Programs Group; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the insurance sector is seeking a Senior Liability Claims Examiner for a remote position across Canada. The successful candidate will manage complex claims, liaise with stakeholders, and ensure high-quality service delivery. This role requires strong analytical skills, attention to detail, and a proven track record in claims adjusting. The company offers competitive pay, work-life balance, and various employee benefits, including training and career development opportunities.

Benefits

Competitive Pay

Work-Life Balance

Remote Working Opportunities

E-flex Benefits Program

Wellness Programs

RRSP with 2% match

Training and Career Development

Employee Referral Bonuses

Employee Recognition Program

Vendor Discount Programs

Qualifications

• 7-10 years' experience in claims adjusting or examining.
• Ability to hold an independent adjusting license.

Responsibilities

• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations.
• Settle claims directly with claimants.

Skills

Analytical

Problem Solving

Communication

Attention to Detail

Education

Post-secondary Education

CIP Courses

Tools

MS Office

Job description

Senior Liability Claims Examiner - Full Time (Remote, Anywhere in Canada)

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Senior Liability Claims Examiner - Full Time (Remote, Anywhere in Canada)

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Company

ClaimsPro LP - International Programs Group

Senior Liability Claims Examiner - Full Time (Remote, Anywhere in Canada)

International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are currently seeking a Liability Examiner.

Today, IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us!

Although intended to be a remote work opportunity, this position may require attendance to the office for training, client meetings, or team meetings with ample notification.

Role Responsibilities

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to insure client's needs are met
  
  
  

Qualifications & Experience

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We Will Also Consider The Following

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towards CIP designation
• Your ability to hold an independent adjusting license
• Your 7-10 years' experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally
  
  
  

C Ompetencies

• Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills
• Demonstrated ability to be proactive in identifying and implementing solutions
• Proven ability to multi-task in a fast paced and demanding environment
• Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.
  
  
  

What We Offer

• Competitive Pay
• Work-Life Balance
• Remote Working Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues
  
  
  

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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