Senior Liability Claims Examiner - Full Time (Remote, Anywhere in Canada)

SCM; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading claims administrator is seeking a Senior Liability Claims Examiner for a remote role across Canada. The successful candidate will examine complex liability claims, provide quality service, and collaborate with stakeholders. This position offers competitive pay, work-life balance, and opportunities for professional development.

Benefits

Competitive pay

Work-life balance

Remote working opportunities

E-flex Benefits Program

Wellness programs

RRSP with 2% match

Training and career development

Employee referral bonuses

Recognition programs

Vendor discount programs

Qualifications

• 7-10 years of relevant claims adjusting and/or examining experience.
• Ability to hold an independent adjusting license.

Responsibilities

• Examine complex liability claims.
• Settle claims directly with claimants or their representatives.
• Liaise with all stakeholders to meet client needs.

Skills

Communication

Problem Solving

Analytical Skills

Organizational Skills

Education

Relevant post-secondary education

CIP designation

Tools

MS Office

Job description

Company:

ClaimsPro LP - International Programs Group
Senior Liability Claims Examiner - Full Time (Remote, Anywhere in Canada)

International Programs Group (IPG) is an independent third-party claims administrator providing claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are currently seeking a Liability Examiner.

IPG collaborates with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each office is staffed with specialized senior and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. Join us at IPG, a company of opportunity and excitement!

Note: While this position is primarily remote, attendance at the office may be required for training, client meetings, or team meetings with ample notice.

Role Responsibilities:

1. Act as an examiner for various Lloyd’s accounts, providing prompt, fair, and quality claims service to clients.
2. Examine complex liability claims.
3. Direct Field Adjusters on assignment investigations.
4. Settle claims directly with claimants or their representatives.
5. Administer claims payments/settlements through trust accounts.
6. Liaise with all stakeholders to meet client needs.

Qualifications & Experience:

While licensing and experience are essential for handling significant examining tasks for a TPA, we value demonstrated performance. You should be technically strong, well-organized, understand key issues, and provide solid solutions. Motivation and enthusiasm for this challenging and rapidly growing organization are also important.

Additional considerations include:

• Relevant post-secondary education (asset).
• Completed CIP courses or working towards CIP designation.
• Ability to hold an independent adjusting license.
• 7-10 years of relevant claims adjusting and/or examining experience.
• Exposure to the Lloyd’s market (asset).
• Experience contributing to a high-performing team.
• Strong aptitude with technology.
• Attention to detail and professional communication skills.

Core Competencies:

• Ability to direct adjusters of all levels and work effectively in a team.
• Effective communication skills, both written and oral.
• Positive attitude and customer service focus.
• Strong analytical, problem-solving, and organizational skills.
• Proactive in identifying and implementing solutions.
• Ability to multi-task in a fast-paced environment.
• Exceptional computer skills, proficiency in MS Office, and ability to work in a paperless environment.

What We Offer:

• Competitive pay.
• Work-life balance.
• Remote working opportunities.
• E-flex Benefits Program.
• Wellness programs.
• RRSP with 2% match for full-time employees.
• Training and career development.
• Employee referral bonuses.
• Recognition programs.
• Vendor discount programs.
• Reimbursement for adjusting licenses and dues.

SCM Insurance Services and affiliates welcome applications from people with disabilities. Accommodations are available upon request throughout the recruitment process.

SCM and its affiliates do not accept unsolicited resumes from third-party recruiters and request agencies not to contact SCM employees directly. SCM will not pay fees for unsolicited resumes and considers resumes from public sources or direct applications from candidates.