Senior Learning and Development Specialist

Extendicare; Markham; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Continuous mentorship and growth

Opportunities for advancement

Rewarding and meaningful work

Employee Family Assistance Program

Robust benefits package

Job summary

Extendicare, a leading Canadian provider of senior care, is seeking a Senior Learning and Development Specialist to lead end-to-end leadership programs. You will design, plan, coordinate, deliver and evaluate initiatives that build leadership capability and employee engagement.

Based at our Markham head office with a hybrid work environment, you will partner with senior leaders, create blended learning experiences, support onboarding and leadership development, and drive improvements across the

Qualifications

• Post-secondary degree in Learning and Development, Organizational Development, Human Resources, Instructional Design or a related field
• Minimum of 5 years of experience in Learning and Development, Leadership Development or Organizational Development
• Experience designing and facilitating leadership development programs to senior leaders
• Strong instructional design skills with experience developing blended learning solutions
• Strong consultation, influencing and relationship building skills with the ability to build credibility with leaders and stakeholders at all levels
• Knowledge of adult learning principles and instructional design methodologies
• Experience with Articulate 360, Camtasia, Workday Learning (LMS), Canva, Vyond, or Adobe Creative Cloud is considered an asset
• Excellent organizational skills with the ability to multi-task, set priorities and solve problems
• Experience using and leveraging digital tools including AI enabled solutions, to enhance learning design, content development, research, productivity and learner experiences is an asset

Responsibilities

• Lead the end-to-end planning, coordination, and delivery of leadership development programs
• Coordinate program nominations, registrations and cohort management for smooth experiences
• Develop and support facilitators in train-the-trainer sessions for effective leadership delivery
• Identify learning needs with leaders and stakeholders and recommend solutions
• Design blended learning experiences including ILT, virtual learning, eLearning and job aids
• Execute the leadership development strategy and evolve programs with organizational priorities
• Serve as the Workday Learning administrator including catalogs, enrollments and reporting
• Evaluate program effectiveness using feedback and metrics and drive improvements
• Support employee engagement by creating leader resources and action plans
• Stay current with industry trends in leadership and learning development

Skills

Leadership development

Stakeholder management

Instructional design

Blended learning

Project coordination

Digital tools

AI enabled solutions

Education

Post-secondary degree in Learning and Development, Organizational Development, Human Resources, Instructional Design or related field

Tools

Articulate 360

Camtasia

Workday Learning (LMS)

Canva

Vyond

Adobe Creative Cloud

Job description

Job Description

The Senior Learning and Development Specialist reports to the Senior Manager, Leadership Development and Engagement and is responsible for leading the end-to-end management of leadership programs and solutions including design, planning, coordination, delivery and evaluation ensuring high quality experiences that build leadership capability and support employee engagement across the organization.

The Senior Learning and Development Specialist reports to the Senior Manager, Leadership Development and Engagement and is responsible for leading the end-to-end management of leadership programs and solutions including design, planning, coordination, delivery and evaluation ensuring high quality experiences that build leadership capability and support employee engagement across the organization.

Working closely with senior leaders, business partners, and subject matter experts, the successful candidate will assess learning needs, develop engaging learning experiences, facilitate in-person and virtual programs, and support key initiatives including leadership onboarding, leadership development, and employee engagement.

This role will be based at our head office in Markham, Ontario. Extendicare offers a hybrid working environment.

Responsibilities

• Lead the end-to-end planning, coordination, and delivery of the internally developed and led, cohort-based leadership development programs. This includes program planning, timelines, milestones, communication, participant logistics and program evaluation.
• Coordinate program nominations, participant eligibility, registrations, attendance and cohort participant management to ensure a seamless experience
• Develop and support facilitators in delivering train-the-trainer sessions to prepare leaders and subject matter experts to effectively facilitate leader-led programs
• Partner with leaders, facilitators and business stakeholders to identify learning needs and recommend effective solutions aligned with our business priorities
• Design blended learning experiences for leaders including instructor-led training, virtual learning, eLearning, microlearning, job aids and performance support toolkits.
• Partner with the Senior Manager, Leadership Development and Engagement to execute the leadership development strategy and support the evolution of leadership programs based on organizational priorities and emerging needs
• Serve as the Learning Management System (Workday Learning) administrator, managing course catalogs, learning assignments, enrollments, learning campaigns, reporting, testing etc.
• Evaluate program effectiveness using participant feedback, business outcomes, metrics and recommend improvements
• Support employee engagement strategy by developing leader resources, tools and experiences that enable leaders to interpret their results and create meaningful action plans
• Stay up to date with industry trends and best practices related to leadership, employee engagement and learning and development

Qualifications

• Post-secondary degree in Learning and Development, Organizational Development, Human Resources, Instructional Design or a related field
• Minimum of 5 years of experience in Learning and Development, Leadership Development or Organizational Development
• Experience designing and facilitating leadership development programs to senior leaders
• Strong instructional design skills with experience developing blended learning solutions
• Strong consultation, influencing and relationship building skills with the ability to build credibility with leaders and stakeholders at all levels
• Knowledge of adult learning principles and instructional design methodologies
• Experience with Articulate 360, Camtasia, Workday Learning (LMS), Canva, Vyond, or Adobe Creative Cloud is considered an asset
• Excellent organizational skills with the ability to multi-task, set priorities and solve problems
• Experience using and leveraging digital tools including AI enabled solutions, to enhance learning design, content development, research, productivity and learner experiences is an asset

At Extendicare, We Believe That Working As a Team Creates An Environment That Allows Us To Reach Our Potential. We Value Each Employee, Encourage Equal Opportunity For Growth And Recognize Achievement. As a Valued Member Of Our Team, You Can Expect

• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

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Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [e-mail].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.