Senior IT Vendor Manager

BMO; Toronto; Hybrid; CAD 92,000 - 172,000; Full time

Job summary

A leading company is seeking a Senior IT Vendor Manager to oversee vendor relationships and manage day-to-day operations. This hybrid role involves ensuring compliance, performance, and cost-effectiveness while collaborating with various teams. Ideal candidates will have strong analytical, communication, and problem-solving skills, along with 7+ years of relevant experience. The role offers a competitive salary and opportunities for growth.

Qualifications

• 7+ years of relevant experience or certification in related fields.
• Experience in IT with Cloud, AI, or ML background.

Responsibilities

• Build and maintain strong vendor relationships and communication.
• Manage vendor contracts and ensure compliance with policies.
• Oversee vendor-related projects and ensure timely completion.

Skills

Communication

Analytical

Problem Solving

Collaboration

Influencing

Education

Post-secondary degree

Job description

Join to apply for the Senior IT Vendor Manager role at BMO.

This is a hybrid role, based out of Toronto, reporting directly to the Director of EDB and Lending Technology and Platform Modernization. The Senior Manager of Vendor Applications manages day-to-day operations and maintains the department. The role involves overseeing relationships with third-party vendors providing technical services, ensuring compliance, performance, and cost-effectiveness, and managing the vendor lifecycle from onboarding to renewal. The ideal candidate will have strong work capacity, a bias for action, experience in Program and Stakeholder Management, and a passion for building capabilities and relationships. They should be comfortable interfacing with various teams at all organizational levels.

Key Responsibilities:

1. Vendor Relationship Management: Building and maintaining strong vendor relationships, acting as a primary contact, and ensuring effective communication.
2. Performance Monitoring: Tracking vendor performance against SLAs, identifying improvements, and addressing issues promptly.
3. Contract Negotiation: Managing vendor contracts, ensuring favorable terms, and overseeing onboarding.
4. Compliance and Risk Management: Ensuring vendor compliance with policies, regulations, and standards; mitigating risks.
5. Project Management: Overseeing vendor-related projects, ensuring timely and within-budget completion.
6. Technical Expertise: Possessing a strong understanding of IT systems, software, and infrastructure to evaluate vendor capabilities.
7. Collaboration: Aligning vendor management with organizational goals through internal team collaboration.
8. Cost Optimization: Identifying cost-saving opportunities and negotiating pricing.
9. Vendor Selection and Development: Evaluating vendors, conducting due diligence, and strategizing for vendor development.
10. Onboarding and Training: Overseeing onboarding, training vendors, and setting expectations.
11. Troubleshooting and Issue Resolution: Leading a team of Technical Leads to address technical issues and escalate when necessary.
12. Data Analysis and Reporting: Monitoring performance, analyzing data, and generating reports.
13. Staying Current with Technology: Keeping abreast of emerging technologies and trends.

Qualifications:

• Post-secondary degree or equivalent.
• 7+ years of relevant experience or certification in related fields.
• Experience managing vendor programs.
• Experience in IT with Cloud, AI, or ML background.
• Exceptional communication skills.
• Strong analytical and problem-solving skills.
• Expertise in influencing skills.
• Strong collaboration skills, especially across groups.
• Able to manage ambiguity.
• Proficient in data-driven decision making.

Salary: $92,400.00 - $171,600.00 (Salaried). Salary varies based on location, skills, experience, education, and qualifications, and may include incentives and benefits. For more details, visit: BMO Careers.

About Us: BMO is committed to creating positive change and fostering an inclusive workplace. We offer training, support, and growth opportunities. Learn more at BMO Careers. We provide accommodations upon request during the hiring process.