Senior IT Support Technician (HelpDesk)

GeoSpectrum Technologies; Dartmouth; On-site; CAD 55,000 - 85,000; Full time

Job summary

A leading technology company specializing in underwater acoustic solutions seeks a skilled Senior IT Support Technician to join their IT team. This role involves managing Helpdesk tickets and supporting technical issues to maintain IT operations seamlessly. Ideal for those with a passion for IT support and problem-solving in a dynamic environment.

Responsibilities

• Responsible for triaging and resolving Helpdesk tickets.
• Support Tier I technical issues and ensure smooth IT operations.

Job description

Career Opportunity: GeoSpectrum Technologies is growing, and we are seeking a skilled and service-oriented Senior IT Support Technician to join our IT team! As the primary point of contact for internal IT support, you’ll be responsible for triaging and resolving Helpdesk tickets, supporting Tier I technical issues, and ensuring smooth IT operations.

About the company

Leader in underwater acoustic transducers, hydrophones, sources, sonar systems, and processing software. Serving Defense and Surveillance, Oil & Gas, and Environmental sectors.

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