Senior IT Services & Business Solutions Lead

Canada Careers; Mississauga; Hybrid; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Great Place to Work certification

Paid time off

Competitive pay

Tuition reimbursement

Referral program

Employee discounts

Job summary

Messer seeks a Senior Manager, IT Business Services to bridge IT and regional business teams, delivering IT services, projects and enhancements. You will lead 10–15 senior staff across technology disciplines, manage budgets and portfolios, and ensure high service levels.

You will coordinate with regional technology leads, align with roadmaps, and drive continuous improvement in IT delivery and cybersecurity, enabling business value and risk mitigation.

Qualifications

• Proven track record in IT leadership and large-scale ERP implementations.
• Strong governance, budgeting, and vendor management experience.
• Ability to translate business needs into IT strategy.

Responsibilities

• Bridge IT and business teams to deliver IT services and projects.
• Lead a 10–15 person team across multiple disciplines.
• Manage local IT budgets (Opex/Capex) and service levels.
• Oversee communications on IT services, changes, and cybersecurity.

Skills

Project Management

Technical Expertise

Cybersecurity Knowledge

Budget Management

Vendor Management

Problem-Solving

Communication

Team Leadership

Strategic Planning

Change Management

Education

Bachelor's degree in STEM

15+ years equivalent professional experience

Tools

ERP Systems

IT Service Management

Job description

Messer seeks a Senior Manager, IT Business Services to bridge IT and regional business teams, delivering IT services, projects and enhancements. You will lead 10–15 senior staff across technology disciplines, manage budgets and portfolios, and ensure high service levels.

You will coordinate with regional technology leads, align with roadmaps, and drive continuous improvement in IT delivery and cybersecurity, enabling business value and risk mitigation.