Senior it project manager

Société Financière Manuvie; Toronto; Hybrid; CAD 113,000 - 163,000; Full time

Job summary

Société Financière Manuvie seeks an experienced Senior IT Project Manager to own end-to-end delivery of strategic Global Risk Technology and AI-enabled GRC transformation initiatives. You will partner with sponsors, technology leaders, architects, and risk experts across North America and Asia to realize measurable business value.

The role requires executive stakeholder management, disciplined execution, and strong governance in a highly matrixed organization.

Qualifications

• Bachelor's degree in Computer science, Engineering, Business, or a related field, or equivalent practical experience.
• 10+ years of project or program management experience leading large-scale technology initiatives.
• 5-7+ years in financial services or a highly regulated industry.
• Strong governance, risk management, regulatory compliance, and enterprise delivery experience.

Responsibilities

• Lead end-to-end delivery of complex Global Risk Technology and AI-enabled transformation initiatives aligned with strategy and regulatory priorities.
• Define delivery strategies with sponsors, technology leaders, and risk experts to ensure measurable value realization.
• Translate priorities into executable roadmaps with milestones and multi-initiative plans.
• Manage scope, schedule, budget, resources, risks, and benefits across a global environment.
• Lead governance forums and steering committees to enable timely decisions and transparency.
• Develop executive communications and dashboards for project health, risks, and financial performance.

Skills

Stakeholder management

Risk management

Budgeting

Communication

PMBOK/Agile

Education

Bachelor's degree or equivalent

Tools

Jira

Confluence

Microsoft Project

Planner

Power BI

Job description

The Senior IT Project Manager is responsible for the end-to-end delivery of strategic Global Risk Technology and AI-enabled Governance, Risk & Compliance (GRC) transformation initiatives.

As part of Technology Business Management & Strategy within Group Functions Technology, this role operates at the intersection of project and program management, technology delivery, IT governance, and business transformation. The position supports digitization, automation, and process improvement initiatives that enhance business efficiency, strengthen risk management capabilities, and enable strategic outcomes across the Global Risk portfolio.

The successful candidate partners with senior business leaders, technology executives, product owners, architects, Data & AI teams, control functions, and external partners to lead complex, cross-functional initiatives from concept through implementation. This role engages global stakeholders across North America and Asia and provides opportunity to drive enterprise transformation programs, and strategic technology investments.

This is a highly visible role requiring more than traditional project management expertise. The ideal candidate combines delivery excellence with strategic thinking, strong business and risk domain knowledge, financial acumen, executive stakeholder management, and the ability to influence outcomes across a highly matrixed organization. Success in the role requires navigating ambiguity, building alignment across diverse stakeholders, and driving measurable business value through disciplined execution and strong governance.

Position Responsibilities:

• Lead end-to-end delivery of complex Global Risk Technology and AI-enabled transformation initiatives, ensuring alignment with business strategy, regulatory priorities, and enterprise objectives.
• Partner with business sponsors, technology leaders, architects, product owners, and risk subject matter experts to define delivery strategies, success measures, and value realization plans.
• Translate strategic priorities into executable roadmaps, integrated plans, milestones, and measurable outcomes across multiple concurrent initiatives.
• Drive alignment across business, technology, Data & AI, architecture, and control functions to establish clear ownership, accountability, and decision‑making frameworks.
• Manage initiative scope, schedule, budget, resources, dependencies, risks, and benefits while balancing competing priorities within a complex global environment.
• Lead governance forums, executive steering committees, and stakeholder discussions to facilitate timely decisions, issue resolution, and delivery transparency.
• Develop executive communications, project reporting, and dashboards that provide insights into project health, risks, financial performance, and strategic trade‑offs.
• Drive proactive management of risks, issues, assumptions, dependencies, and regulatory considerations to enhance delivery predictability and execution confidence.
• Partner with Finance, Procurement, Technology Business Management, and external vendors to support investment planning, forecasting, funding approvals, and financial stewardship.
• Lead and influence cross‑functional teams without direct authority, fostering collaboration, accountability, and execution excellence.
• Manage vendor and partner deliverables, support contract and statement‑of‑work reviews, and monitor performance, financial commitments, and compliance with agreed terms.
• Lead project closeout, lessons learned, and after‑action reviews, ensuring operational readiness, knowledge transfer, and benefits‑tracking responsibilities are established.
• Promote best practices in project delivery, governance, portfolio management, and continuous improvement.
• Champion an innovation‑first mindset by leveraging AI, automation, and emerging technologies to simplify processes, improve productivity, enhance stakeholder experiences, and enable scalable, efficient delivery across the portfolio.

Required Qualifications:

• Bachelor's degree in Computer science, Engineering, Business, or a related field, or equivalent practical experience.
• 10+ years of project or program management experience leading large‑scale technology, transformation, or regulatory initiatives in complex enterprise environments.
• 5-7+ years of experience in financial services, insurance, or another highly regulated industry.
• Demonstrated success leading enterprise‑scale technology initiatives involving distributed teams, multiple stakeholder groups, and significant org complexity with executive visibility.
• Strong financial management skills, including budgeting, forecasting, cost control, variance analysis, and business case development.
• Strong understanding of project governance, risk management, regulatory compliance, controls, and enterprise technology delivery.
• Highly organized, with strong prioritization skills and the ability to navigate ambiguity, competing priorities, and changing demands.
• Exceptional communication, facilitation, negotiation, and stakeholder management skills, with the ability to influence senior leaders and drive consensus across diverse stakeholder groups.
• Strong analytical, problem‑solving, and decision‑making capabilities with attention to detail and the ability to perform effectively under pressure.
• Strong command of PMBOK, Agile, Scrum, and hybrid delivery methodologies.
• Hands‑on experience with Jira, Confluence, Microsoft Project, Planner, Power BI, and related project management and reporting tools.

Preferred Qualifications:

• Experience supporting Governance, Risk & Compliance (GRC) programs or Global Risk functions, including Operational Risk, Market Risk, Credit Risk, Liquidity Risk, Financial Reporting Risk, Insurance Risk, or regulatory initiatives.
• Experience with AI use‑cases, delivering AI‑enabled, data‑driven, automation, analytics, or enterprise transformation initiatives.
• PMP, PgMP, PMI-ACP, SAFe, or equivalent project management certification.
• Experience working with global teams and distributed delivery models.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

Le poste annoncé correspond à une vacance existante.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à [e-mail].

Région de référence du salaire

Toronto, Ontario

Modalités de travail

Hybride

L’échelle salariale devrait se situer entre

$113,000.00 CAD - $163,000.00 CAD

Les employés ont également la possibilité de participer à des programmes incitatifs et de recevoir une rémunération liée à la performance de l’entreprise et des individus. Le salaire réel variera selon les conditions du marché local, la région géographique et les facteurs propres au poste, tels que les connaissances, les compétences, les qualifications, l’expérience et la formation. Si vous postulez à ce poste en dehors de votre lieu principal, veuillez contacter [e-mail] pour connaître la fourchette salariale applicable à votre région.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à [e-mail] pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.

Nous utilisons des technologies de données et d’analytique, telles que l’intelligence artificielle (IA), ainsi que des outils de traitement automatisé pour analyser et traiter les renseignements que vous nous fournissez ou que des tiers nous transmettent dans le cadre du processus de demande. Pour en savoir plus, veuillez consulter notre énoncé sur la collecte de renseignements personnels.