Senior IT Infrastructure Analyst

Parkland Corporation; Mississauga; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Infrastructure Analyst to oversee server, storage, and backup environments across multiple datacenters. This role promises a blend of strategic planning and hands-on implementation, ensuring high availability and security for critical business applications. The ideal candidate will thrive in a dynamic environment, demonstrating strong analytical skills and a proactive approach to problem-solving. With flexible work options and a commitment to diversity, this opportunity invites you to contribute to a forward-thinking team dedicated to excellence in service delivery.

Benefits

Flexible work options

Summer hours for eligible employees

Gas savings at stations across Canada

Qualifications

• 5+ years of experience in a Systems Analyst role with a focus on datacenter and virtualization.
• Strong understanding of ITIL principles and hands-on experience with VMWare Clusters.

Responsibilities

• Administer and manage datacenter infrastructure for optimal performance and security.
• Coordinate software and hardware improvements, upgrades, and patches.

Skills

VMWare

Cloud environments (AWS/Azure)

Scripting

ITIL principles

Analytical skills

Education

University degree in Computer Science

Technical diploma in related discipline

Tools

Commercial backup tools

Various Operating Systems

LAN/WAN

Storage hardware and software

Job description

Location: Mississauga, ON, Canada
Date Posted: Apr 28, 2025
Brand: Parkland

Hiring Brand Description

Parkland is a leading international fuel supplier, convenience store operator, and community enabler, serving diverse customers across 26 countries.

Brief Description

Reporting to the Manager of Infrastructure, the Senior Infrastructure Analyst is responsible for overseeing the server, storage and backup environments across geographical datacenters to ensure high levels of availability and security for our supported business applications. This role involves planning and overall design of the environment, cost management, as well as oversight of a managed service provider and related service level agreements.

• A place where you can take your career in the direction you want to grow and go
• Flexible work options and summer hours for eligible employees
• Save on gas at stations across Canada, including Chevron, Fas Gas, Ultramar, and Pioneer

The Opportunity:

Reporting to the Manager of Infrastructure, the Senior Infrastructure Analyst is responsible for overseeing the server, storage and backup environments across geographical datacenters to ensure high levels of availability and security for our supported business applications. This role involves planning and overall design of the environment, cost management, as well as oversight of a managed service provider and related service level agreements. As a senior role, activities will include both hands on work as well as architectural assessment and implementation of best practices to support the achievement of Parkland’s goals.

Responsibilities:

• Administer, monitor and manage the datacenter infrastructure to ensure everything runs smoothly and securely.
• Recommends schedules and perform or coordinate software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
• Monitor and report on the performance of the managed service provider identifying areas for improvement and implementing corrective actions as needed.
• Administer, configure and troubleshoot VMWare and tools across multiple datacenters and clusters.
• Maintain accurate and up to date documentation for policies and procedures.
• Configure and manage virtual and physical storage environments and ensure effective capacity management.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Providing technical support when requested using Parkland ticketing system.
• Performs backup audits; and participate and coordinate routine recovery testing with the partner provider.
• Participate in major incidents and root cause analysis.
• Involvement in project work across the IT environment to provide design and guidance or hands on support for implementation of new initiatives and technologies.

Requirements:

• University or technical degree/diploma in computer science or related discipline.
• Strong understanding of ITIL principles and practices in an enterprise environment.
• Minimum 5 years’ experience in a progressive and responsible role as a Systems Analyst (datacenter, virtualization, storage, etc.).
• Hands on experience with VMWare Clusters and Tools; Various Operating Systems; LAN/WAN; Security; Storage hardware and software; Cloud environments (AWS/Azure); Scripting; Commercial backup tools and processes; and regular disaster recovery testing.
• Ability to provide Architectural guidance for their area of expertise, working with other teams including solution delivery and application development.
• Capacity to analyze and comprehend issues during incidents and provide guidance to teams to help reduce down time or outages.
• Highly analytical and driven to identify new opportunities or solutions.
• Outgoing and energetic personality with strong interpersonal and team skills.
• Experience auditing an outsourced service provider and negotiating and managing service level agreements and contracts.

Humble. Hungry. Smart.Does this sound like you?

Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required. Someone who sees the bigger picture? You sound brilliant to work with!

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

We are an equal opportunity employer and encourage applications from all qualified individuals.

Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.

Our Employee Resource Groups (ERGs) and Affinity Networks help us activate enterprise-wide strategies that power a proactive culture of diversity, equity, inclusions, and ultimately – belonging.

We respect the diversecultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print:

Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.

Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.