Senior Investigator

Employment and Social Development Canada; Canada; Hybrid; CAD 81,000 - 87,000; Full time

Job summary

Public Services and Procurement Canada seeks qualified candidates for the Departmental Oversight Branch. The process will fill five positions at various locations across Canada, at the PM-04 level, with a salary ranging from $80,612 to $87,108 per year.

Applicants must be Canadian citizens or permanent residents, reside in Canada, and meet the essential education and experience criteria including advisory, analysis, and reporting skills.

Qualifications

• Secondary school diploma or employer-approved alternatives.
• Experience advising on complex operational, security, integrity or risk matters.
• Experience analyzing information from diverse sources.
• Experience preparing analytical documents with findings and recommendations.
• Ability to assess issues and develop recommendations for complex situations.

Responsibilities

• Provide advice and recommendations on complex operational or risk-related matters.
• Analyze information from multiple sources to support decisions.
• Prepare written reports or briefing notes presenting findings and recommendations.
• Identify issues, assess impacts, and develop actionable recommendations.

Skills

Client service

Thinking things through

Written communication

Oral communication

Adaptability

Education

Secondary school diploma or employer-approved alternatives

Job description

Public Services and Procurement Canada- Departmental Oversight Branch

Selection process number
2026-SVC-HQ-EA-679391

Location
Various locations

Salary
$80,612 to $87,108

Level
PM-04

Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Work environment
We are ONE PSPC!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

Intent of the process
A pool of partially or fully qualified candidates may be established through this process and may be used to staff identical or similar positions with various tenures, work locations or linguistic requirements within Public Services and Procurement Canada (PSPC). The work could be done from PSPC offices located in Ottawa (ON), Gatineau (QC), Toronto (ON), Québec (QC), Halifax (NS) and Vancouver (BC).

Positions to be filled
5

Important messages
Please note that only the applicants who meet the education and experience essential criteria will be invited to the next stage of assessment. We thank all applicants for their interest in this selection process. Please ensure that you read all points listed below, as this section contains important information about the application process. Failure to read these notes and follow these instructions could result in your application missing required information which may result in your application being eliminated from this selection process. 1 Step - Application Process
• Clearly demonstrate how you meet each criteria (education and experience) by answering the online questions and provide concrete, specific examples of actions that speak directly to the experience sought.
• Include when the example took place (month-year to month-year), background of each situation, what you did, how you did it, what your role was in the situation, and what was the outcome.
• Focus on what you did. When referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.
Resumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected. Information provided on your described experience should be supported by your résumé.
Lack of DETAILS may result in your application being rejected as the Assessment Board may have insufficient information to determine whether you meet the qualifications.
2nd Step - Assessment (Once your application has been retained):
- A variety of assessment tools may be used in the assessment of candidates. All information collected throughout the selection process from the submission of the application until the end of the process could be used to assess the candidates.
- Any assessment method that is considered appropriate to determine whether a person meets the essential qualifications may be used in no specific order, such as but not limited to, take-home test, interviews, and reference checks.
- The written communication may be assessed with the screening questions.
- During the application or assessment process, both cheating and plagiarism are considered forms of misconduct and are not permitted. Any person found cheating, including those who help others to cheat, may be subject to removal from the selection process.
Other S:
- Our intention is to communicate with candidates via email. Applicants who apply to this selection process must include in their application a valid email address and make sure this address is functional at all times and accepts messages from unknown users. The lack of response to communications may be interpreted as a withdrawal from this process.
- Depending on the number of applicants and department needs, volume management strategies may be used for the purpose of managing candidate applications.
- Persons are entitled to participate in the appointment process in the official language(s) of their choice. Applicants are asked to indicate their preferred official language(s) in their application.
Willing and able to work overtime on short notice.

You need (essential for the job)

Your application must clearly explain how you meet the following

Education

• A secondary school diploma or employer-approved alternatives (see note).
• Note: The employer-approved alternatives to a secondary school diploma are: A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or An acceptable combination of education, training and/or experience.

Experience

• EXP1 – Experience providing advice or recommendations on complex operational, security, integrity, compliance, or risk-related matters.
• EXP2 – Experience analyzing information from a variety of sources.
• EXP3 – Experience in assessing information to support decision-making such as the accuracy, the reliability or the relevance.
• EXP4 – Experience preparing either written reports, briefing notes, case summaries, or other analytical documents that present findings, rationale and recommendations.
• EXP5 – Experience identifying issues, assessing impacts, and developing recommendations to address complex or sensitive situations. Complex is defined as including the following characteristics: multidimensional, multiple information sources to be analyzed, sensitive or confidential.

Applied / assessed at a later date

Competencies

• C1 - Client service competency - Level 1: Delivers high-quality client service.
• C2 - Demonstrating integrity and respect.
• C3 - Thinking things through.
• C4 - Working effectively with others.
• C5 - Showing initiative and being action-oriented.

Abilities

• A1 – Ability to manage multiple priorities and adapt to changing operational demands.
• A2 – Ability to communicate effectively in writing.
• A3 – Ability to communicate effectively orally.

Language requirements (essential for the job)

Applied / assessed at a later date

May be applied / assessed at a later date

Asset Experience

• AE1 – Experience in conducting complex security-related investigations and interviews.
• AE2 – Experience delivering security services to clients.

Our commitment

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC), we are committed to running inclusive and barrier-free recruitment processes.

If you need to be accommodated during any phase of the evaluation process, please submit your request through the contact person identified below. All information received related to accommodations is confidential. For more information: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Learn more about assessment accommodation .

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section. For further details, please refer to the “Other information” section.

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.