Senior Insurance Advisor – Calgary | Growth & Mentoring

Westland Insurance Group Ltd.; Calgary; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible workplace

Growth opportunities

Autonomy

Inclusive culture

Total rewards

Values Days

Amplifying Communities

Job summary

Westland Insurance Group Ltd. in Calgary, AB, is hiring a Senior Insurance Advisor for our Centre North onsite location. You will educate clients on a broad range of insurance products, manage complex cases, and develop team members while promoting client relationships and branch growth.

The role emphasizes advisory excellence, collaboration across the team, and a commitment to flexible learning and career development within a supportive corporate culture.

Qualifications

• Minimum 2+ years of insurance industry experience with a Level 2 License.
• Progress toward CAIB and/or CIP designation with financial support.
• Strong knowledge and confidence handling complex client needs.
• Proven ability to build lasting client relationships.

Responsibilities

• Deliver exceptional client service while representing Westland Insurance professionally across phone, email, and in-person interactions
• Assess client needs and provide knowledgeable recommendations across personal lines to ensure the right coverage and protection
• Manage new business, renewals, underwriting, and policy changes while handling more complex insurance cases with accuracy and attention to detail
• Build lasting client relationships by providing proactive support throughout the customer journey, including renewals, claims assistance, and follow-up communication
• Contribute to business growth by identifying sales opportunities in addition to cross-selling and up-selling products
• Support branch success by collaborating with team members, mentoring peers, and assisting with training, reporting, and day-to-day operations as needed

Skills

Insurance experience

Level 2 License

CAIB/CIP progression

Client relationships

Sales opportunities

Team mentoring

Attention to detail

Job description

Westland Insurance Group Ltd. in Calgary, AB, is hiring a Senior Insurance Advisor for our Centre North onsite location. You will educate clients on a broad range of insurance products, manage complex cases, and develop team members while promoting client relationships and branch growth.

The role emphasizes advisory excellence, collaboration across the team, and a commitment to flexible learning and career development within a supportive corporate culture.