Senior Incident Response Analyst

Coalition, Inc.; Canada; Remote; CAD 60,000 - 100,000; Full time

Job summary

Join a pioneering team at an innovative insurance provider focused on preventing digital risks. This role offers the opportunity to engage in impactful incident response investigations, guiding organizations through complex security challenges. As part of a remote-first culture, you'll collaborate with a diverse team, ensuring consumer satisfaction while developing strategies to enhance security postures. With a commitment to inclusivity and growth, this position is ideal for those passionate about cybersecurity and looking to make a real difference in the industry. Embrace the chance to contribute to a mission-driven organization that values character and responsibility.

Benefits

100% medical, dental and vision coverage

Flexible PTO policy

Annual home office stipend

WeWork access

Mental & physical health wellness programs

Qualifications

• 3-5 years of experience in incident response or related fields.
• Bachelor's degree in a relevant field is required.

Responsibilities

• Conduct IR investigations and resolve incidents promptly.
• Communicate effectively with consumers regarding incidents.

Skills

Incident Response

Digital Forensic Analysis

Incident Remediation

Network Forensic Analysis

Cloud Incident Response

Critical Thinking

Customer Orientation

Education

Bachelor's degree in digital forensics, cybersecurity, or related field

Tools

EDR solutions

Forensic assessment tools

Networking assessment tools

Job description

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.

Opportunities to make an impact with bold thinking are real - and happening daily.

Responsibilities

• Work under the direction of IR lead and outside counsel to conduct IR investigations
• Fulfill consumer requests and resolve incidents received via e-mail or internal ticketing systems in a timely and detail-oriented manner
• Guide all consumer interactions professionally with a strong emphasis on consumer satisfaction
• Assess and assess security incidents and escalate to appropriate internal teams for additional assistance
• Triage and scope incidents for prospective consumers to identify the DFIR objectives and magnitude of effort involved to satisfy objectives
• Provide strategic, relevant, and achievable recommendations to help advance the security posture of organizations during and after an incident
• Communicate effectively with consumers (executives and IT) on the topics of incident type, remediation, forensics and assessment
• Perform host and network-based forensics across Windows, Mac, and Linux platforms as well as cloud environments
• Deliver high-quality written and verbal reports, recommendations, and findings to key stakeholders including consumers and legal counsel
• Participate in, or work directly on additional projects, assignments, or initiatives as required
• Mentor and coach team members and work effectively as part of team unit
• Develop, evaluate and utilize novel methods to hunt for indicators of compromise and perform assessment across large sets of data
• Assist in the development of internal guidelines, playbooks and knowledge base
• Demonstrate industry thought guidance through blog posts and occasional public speaking events

Skills and Qualifications

• 3-5 years of professional experience (2 years directly related to IR or functional area) or equivalent combination of education and experience
• Bachelor's degree in digital forensics, cybersecurity, computer science, information systems or similar field
• Working as part of a team in a remote matrixed consulting environment
• Incident Response: conducting or overseeing IR investigations for organizations, answering to opportunistic and targeted threats such as BECs, FTFs, ransomware and APTs
• Digital Forensic Analysis: a background in using different forensic assessment tools in incident response investigations to ascertain the extent and scope of compromise and possessing creativity and reason in approaching intricate forensic problems
• Incident Remediation: strong knowledge of opportunistic and targeted attacks and aptitude to generate customized strategic and tactical remediation plans for consumers
• Network Forensic Analysis: strong knowledge of networking protocols, network assessment tools, and aptitude to perform assessment of associated network logs
• SOC and EDR: experience with EDR solutions and leveraging detections and analytics to mitigate threats appropriately
• Possessing a knowledge of secure network architecture and a strong knowledge of networking fundamentals
• Cloud Incident Response: knowledge in AWS, Azure, GCP incident response strategies

Bonus Points

• Excellent critical thinking skills with the experience to diagnose and troubleshoot technical issues
• Customer oriented with a strong interest in consumer satisfaction
• Experience to learn new technologies and concepts and comfortable using command-line interfaces
• Experience guiding teams of highly motivated analysts
• Communicate highly technical information to a non-technical audience
• Experience to handle and work with consumers through high priority scenarios
• Knowledge in project management
• Foster a positive work environment and attitude
• Flexibility with your work schedule in times of urgent response needs
• Contribute to thought guidance within the DFIR industry
• GCIH, GCIA, GCFA, GCFE, ACE, EnCE, CFCE, CISSP, or similar

Perks

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
• Competitive compensation and opportunity for advancement

Why Coalition?

We’re a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.

Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Insurance