Senior Implementation Lead - 340B (Hybrid)

Elevance Health, Inc.; Quinte West; Hybrid; CAD 103,000 - 163,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) match

Stock purchase plan

Wellness programs

Hybrid work model

Job summary

Elevance Health is seeking an Implementation Coordinator Lead for BioPlus Specialty Pharmacy to manage new account implementations and monitor renewals. The role blends in-office collaboration 1–2 days per week with flexible remote work, and supports cross-functional teams across Sales, Account Management, Operations, and Underwriting.

The candidate should have a BA/BS and 5+ years in health insurance; PMP and 340B experience are preferred.

Qualifications

• Requires BA/BS degree and a minimum of 5 years exp. in health insurance field; or any combination of education and experience
• PMI PMP designation and state licensure to sell health benefits strongly preferred
• 340B experience strongly preferred
• TPA experience preferred

Responsibilities

• Project manages new case implementation activities and serves as a liaison between the Account Management team, Sales team, Sales Support and customers.
• Ensures completion of all critical deliverables from multiple disciplines to assure timely and accurate implementation of our customers’ benefit plans.
• Accountable for the accuracy, timeliness, and completeness of the implementation process.
• Develops effective relationships with existing new accounts and internal departments, such as Sales Support Services, Operations, Sales, and Underwriting.
• Works with Director, Account Management Services on tracking, monitoring, and reporting progress of all functional areas throughout the implementation process.
• Helps to develop tools and best practices necessary to improve installations; Provides on-going root cause analysis; identifies opportunities for process improvement.
• Acts as primary contact/liaison between customers to resolve issues related to implementation plan design and customer deliverables.
• Supports Sales and Sales Support teams in developing prospects and responding to RFPs and actively participates in finalist meetings.
• Leads corporate projects as assigned, develops and implements tracking mechanisms and tools for account implementation.

Skills

Project Management

Communication

Cross-functional Collaboration

Multitasking

Education

BA/BS degree

Job description

Elevance Health is seeking an Implementation Coordinator Lead for BioPlus Specialty Pharmacy to manage new account implementations and monitor renewals. The role blends in-office collaboration 1–2 days per week with flexible remote work, and supports cross-functional teams across Sales, Account Management, Operations, and Underwriting.

The candidate should have a BA/BS and 5+ years in health insurance; PMP and 340B experience are preferred.