Pharmacy Program Manager: Clinical Workflows & Compliance

MedMe Health Limited; Toronto; Hybrid; CAD 90,000 - 115,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

Group RRSP

Professional Development

Work-from-Home Stipend

Office Closure for Holidays

Company Retreats

Job summary

MedMe Health is seeking a Pharmacy Program Manager to shape pharmacist-facing features and clinical programs within our cloud platform. You will collaborate with Product, Customer Success, and cross-functional teams to translate real-world pharmacy practice, regulatory requirements, and policy considerations into scalable software workflows.

You will oversee the full lifecycle of clinical features from discovery through pilot deployments, launch, and iteration, focusing on usability, safety, and

Qualifications

• Licensed pharmacist in good standing with a Canadian provincial regulatory authority.
• Hands-on experience delivering expanded-scope pharmacy services (e.g., minor ailment assessment, prescribing, vaccinations, med reviews, chronic disease management).
• Ability to translate clinical guidelines or regulatory changes into buildable workflow and documentation requirements.
• Knowledge of how pharmacist scope and regulations vary across jurisdictions and how they change over time.
• Systems thinking to align services with patient care journeys and pharmacy operations.
• High standards for clinical safety and accuracy in a busy pharmacy setting.
• Analytical mindset with data in spreadsheets or BI tools to support recommendations with evidence.
• Clear written and verbal communication to explain clinical rationale to engineers and product teams.
• Ownership and follow-through in a scaling company with shifting priorities.
• Bonus points: health-tech/pharmacy software experience; multi-province or US exposure; familiarity with value-based care, payers, or clinical decision support; SQL or similar data skills.

Responsibilities

• Collaborate with Product to design pharmacist-facing workflows and platform features grounded in real-world pharmacy practice.
• Translate jurisdictional regulatory requirements into structured workflows and product logic.
• Support structured feedback loops including UAT, internal reviews, pilot deployments, and post-launch evaluation.
• Interpret clinical guidelines and pharmacist scope to identify required product behavior and documentation.
• Design end-to-end clinical workflows considering the patient’s care journey and pharmacy operations.
• Clinically validate services and workflows against jurisdictional requirements and protocols.
• Assist with onboarding of new or updated clinical services and workflows.
• Support data standardization across services to enable value-based contracts, payer programs, and internal analysis.
• Develop a library of clinical recommendations with criteria, applicable patients, frequency, and jurisdictional variations.

Skills

Clinical data analysis

Regulatory awareness

Pharmacist scope knowledge

Clinical guideline translation

Systems thinking

Clinical safety & accuracy

Effective communication

Problem solving

SQL data skills

Education

Licensed pharmacist license (Canada)

Tools

SQL

Job description

MedMe Health is seeking a Pharmacy Program Manager to shape pharmacist-facing features and clinical programs within our cloud platform. You will collaborate with Product, Customer Success, and cross-functional teams to translate real-world pharmacy practice, regulatory requirements, and policy considerations into scalable software workflows.

You will oversee the full lifecycle of clinical features from discovery through pilot deployments, launch, and iteration, focusing on usability, safety, and