Senior HVAC/R Applications & Training Specialist

Copeland; Brantford; Hybrid; CAD 100,000 - 125,000; Full time

Benefits offered by this job

Health, dental, vision premiums

Pension plan

HCSA

Paid vacation

Hybrid work model

Travel scheduling flexibility

Technical leadership role

Job summary

Copeland is seeking an Applications Support & Training Specialist – HVAC/R based in Brantford, Ontario. The role focuses on applying Copeland products effectively, delivering impactful training, and engaging with customers to grow knowledge and sales impact.

You will support OEMs, wholesalers, contractors, and end users while coordinating training programs across Canada and the U.S. The position requires strong HVAC/R expertise and travel readiness.

Qualifications

• Strong refrigeration and air conditioning systems knowledge.
• Proven ability to develop and deliver engaging technical training programs.
• Excellent communication skills in varied settings (one-on-one, group, technical, non-technical).
• Ability to anticipate customer needs and problem-solve effectively.
• Build internal and external networks to support customers.
• Commitment to customer experience and continuous improvement.

Responsibilities

• Deliver best-in-class application support to OEMs, wholesalers, contractors, and end users.
• Provide detailed technical solutions for product application, performance, and troubleshooting.
• Investigate product application and quality issues, identify root causes, and recommend solutions.
• Perform and verify compressor inspections, controls, and equipment selections using Copeland tools.
• Make technical recommendations, challenge conventional thinking, and support business cases.
• Serve as an expert in compression technologies and Copeland products.
• Travel to customer sites, wholesalers, OEMs, and training facilities across Canada and the U.S.

Skills

HVAC/R knowledge

Training program development

Technical troubleshooting

Customer communication

Presentation skills

Networking

Microsoft Office

Travel readiness

Education

High School Diploma

Certificate of Qualifications 313A (Commercial Refrigeration Mechanic)

Currently enrolled toward 313A certification

Tools

Microsoft Office Suite

Copeland tools

Job description

Copeland is seeking an Applications Support & Training Specialist – HVAC/R based in Brantford, Ontario. The role focuses on applying Copeland products effectively, delivering impactful training, and engaging with customers to grow knowledge and sales impact.

You will support OEMs, wholesalers, contractors, and end users while coordinating training programs across Canada and the U.S. The position requires strong HVAC/R expertise and travel readiness.