Senior Human Resources Consultant

Matchtech North America; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

Matchtech North America is seeking an experienced HR professional to provide strategic and operational HR support across North America within a global organisation. The role covers employee relations, employment law, organisational change, workforce planning, talent management, compensation and benefits, policy development, HR transformation, and leadership coaching.

The successful candidate will partner with business leaders to deliver effective people solutions while ensuring compliance with

Qualifications

• Bachelor's Degree in Human Resources or related discipline.
• CIPD or SHRM qualification.
• Strong knowledge of Canadian employment legislation and HR best practice.
• Proven experience managing complex employee relations cases and workplace investigations.
• Experience supporting organisational change and transformation initiatives.
• Strong stakeholder management, coaching, and influencing skills.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities with experience interpreting workforce data and trends.
• Ability to work independently and manage multiple priorities in a complex environment.
• Proficiency with Microsoft Office and HRIS platforms.
• Experience supporting international workforces.
• Experience implementing global HR policies and frameworks.
• Experience delivering HRIS implementations, HR technology projects, or process transformation initiatives.

Responsibilities

• Provide expert advice on employment legislation, employee relations matters, and HR best practice.
• Manage complex employee relations cases, including investigations, disciplinary, grievance, performance management, accommodation, and absence management processes.
• Partner with legal advisors and external HR specialists to ensure compliance with employment legislation and regulatory requirements.
• Support workforce planning, organisational design, succession planning, and talent management initiatives.
• Lead and support organisational change, restructuring, and transformation programmes.
• Coach and develop managers to strengthen leadership capability and people management effectiveness.
• Manage annual salary, bonus, and benefits review processes, including market benchmarking and job evaluation activities.
• Analyse workforce data and HR metrics to identify trends, risks, and opportunities and provide recommendations to stakeholders.
• Support talent acquisition activities for key and specialist hires.
• Develop, implement, and continuously improve HR policies, processes, and best practices.
• Support employee engagement, wellbeing, diversity, and inclusion initiatives.
• Assist with global mobility, international assignments, and cross-border employment matters.
• Partner with business leaders to implement global HR frameworks while ensuring compliance with local legislative and cultural requirements.
• Lead HR projects, HRIS enhancements, and process improvement initiatives.

Skills

Employee relations

Employment law

HR policy

Workforce planning

Talent management

Compensation and benefits

HR transformation

Leadership coaching

Change management

Investigations

Education

Bachelor's degree in Human Resources

CIPD or SHRM qualified

Tools

HRIS platforms

Microsoft Office

Job description

Matchtech are supporting a key client with the requisition of an experienced HR professional is required to provide strategic and operational HR support across North America within a global organisation. The role encompasses employee relations, employment law, organisational change, workforce planning, talent management, compensation and benefits, policy development, HR transformation, and leadership coaching. The successful candidate will partner with business leaders to deliver effective people solutions while ensuring compliance with local legislation and alignment with global HR frameworks.

Key Responsibilities

• Provide expert advice on employment legislation, employee relations matters, and HR best practice.
• Manage complex employee relations cases, including investigations, disciplinary, grievance, performance management, accommodation, and absence management processes.
• Partner with legal advisors and external HR specialists to ensure compliance with employment legislation and regulatory requirements.
• Support workforce planning, organisational design, succession planning, and talent management initiatives.
• Lead and support organisational change, restructuring, and transformation programmes.
• Coach and develop managers to strengthen leadership capability and people management effectiveness.
• Manage annual salary, bonus, and benefits review processes, including market benchmarking and job evaluation activities.
• Analyse workforce data and HR metrics to identify trends, risks, and opportunities and provide recommendations to stakeholders.
• Support talent acquisition activities for key and specialist hires.
• Develop, implement, and continuously improve HR policies, processes, and best practices.
• Support employee engagement, wellbeing, diversity, and inclusion initiatives.
• Assist with global mobility, international assignments, and cross-border employment matters.
• Partner with business leaders to implement global HR frameworks while ensuring compliance with local legislative and cultural requirements.
• Lead HR projects, HRIS enhancements, and process improvement initiatives.

Requirements

• Bachelor's Degree in Human Resources or a related discipline.
• CIPD or SHRM qualified.
• Strong knowledge of Canadian employment legislation and HR best practice.
• Proven experience managing complex employee relations cases and workplace investigations.
• Experience supporting organisational change and transformation initiatives.
• Strong stakeholder management, coaching, and influencing skills.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities with experience interpreting workforce data and trends.
• Ability to work independently and manage multiple priorities in a complex environment.
• Proficiency with Microsoft Office and HRIS platforms.
• Experience supporting international workforces.
• Experience implementing global HR policies and frameworks.
• Experience delivering HRIS implementations, HR technology projects, or process transformation initiatives.

Ideal Candidate

A commercially minded HR professional with experience operating in a complex business environment, capable of balancing strategic HR initiatives with hands-on operational support. The successful candidate will be confident managing employee relations matters, advising senior stakeholders, driving organisational change, and supporting a broad range of HR programmes across a geographically diverse workforce.