Senior Global Team Member Relations Partner

GitLab; Canada; On-site; CAD 146,000 - 246,000; Full time

Benefits offered by this job

Health benefits

Flexible PTO

Employee Resource Groups

Job summary

GitLab is seeking a Senior Team Member Relations Partner to guide managers through complex workplace matters across our global organization. You will lead sensitive investigations, coach leaders through confidential issues, and collaborate with Legal and People Partners to support a positive team member experience while reducing risk.

You will operate with autonomy on high-stakes matters, help shape team member relations practices across regions, and serve as a trusted resource for leaders and

Qualifications

• Progressive employee or team member relations experience, including leading complex investigations.
• Knowledge of US employment law; experience with other regions is a plus.
• Experience in distributed/global organizations.
• Ability to influence without direct authority.
• Strong written and verbal communication.
• Discretion and empathy handling sensitive matters.
• Preferred SHRM certification or equivalent.

Responsibilities

• Lead sensitive investigations from intake through resolution, including interviewing team members, analyzing data from internal systems, writing investigation reports, and recommending next steps based on findings.
• Coach and advise leaders on complex team member relations issues, including performance management, while helping them manage business and company risk.
• Support proactive programs that help prevent workplace issues and concerns before they scale.
• Partner with Legal and People Business Partners to review and assess team member relations cases, add context, and support consistent decisions.
• Help develop, apply, and revise policies as GitLab scales, and review policies, procedures, and initiatives for alignment with applicable requirements and GitLab's values.
• Analyze case trends and share insights with Legal, People Business Partners, and leaders to inform programs, policies, and risk-reduction strategies.
• Contribute to Team Member Relations and organization-wide initiatives in partnership with cross-functional stakeholders.
• Support the global governance of team member relations policies and practices by interpreting employment laws and regulations and providing guidance across jurisdictions.

Skills

Investigations

Policy guidance

Stakeholder management

Legal collaboration

Communication

Discretion & confidentiality

Multijurisdiction guidance

Education

SHRM-CP / SHRM-PHR or equivalent

Job description

GitLab is seeking a Senior Team Member Relations Partner to guide managers through complex workplace matters across our global organization. You will lead sensitive investigations, coach leaders through confidential issues, and collaborate with Legal and People Partners to support a positive team member experience while reducing risk.

You will operate with autonomy on high-stakes matters, help shape team member relations practices across regions, and serve as a trusted resource for leaders and