Senior Financial Services Advisor – Branch Support

Vancouver City Savings Credit Union; North Vancouver; Presencial; CAD 47.000 - 58.000; Tempo integral

Benefícios oferecidos por esta vaga

Living wage employer

Customizable benefits

Generous vacation

Extra stat holidays

Immediate health coverage

Defined benefit pension

Resumo da vaga

Vancity is seeking a Senior Financial Services Representative for the Lonsdale Community Branch (Branch 72) in North Vancouver. You will perform member transactions, assess needs, and provide personalized advice to help members achieve their financial goals while upholding service standards.

This full-time, on-site role requires strong communication, problem solving, and leadership. Weekend hours may apply; competitive rewards include health coverage, vacation, pension, and growth opportunities.

Qualificações

• High School Diploma or equivalent.
• At least 1 year of customer service experience.

Responsabilidades

• Perform member transactions to ensure high-quality service.
• Identify member needs to offer suitable products and referrals.
• Provide ongoing support to service team to maintain service standards.
• Ensure adherence to branch service standards, policies and procedures.
• Follow controls to meet compliance and mitigate risk.

Conhecimentos

Problem solving

Tech-savvy

Communication

Adaptability

Leadership

Policy knowledge

Formação

High School Diploma

Descrição da vaga

Vancity is seeking a Senior Financial Services Representative for the Lonsdale Community Branch (Branch 72) in North Vancouver. You will perform member transactions, assess needs, and provide personalized advice to help members achieve their financial goals while upholding service standards.

This full-time, on-site role requires strong communication, problem solving, and leadership. Weekend hours may apply; competitive rewards include health coverage, vacation, pension, and growth opportunities.