Senior Facility Manager

FAIRMONT; Toronto; On-site; CAD 75,000 - 95,000; Full time

Job summary

FAIRMONT Royal York seeks a Senior Facility Manager to oversee the maintenance of its historic hotel. We're looking for a leader with strong engineering skills and experience in building operations to enhance efficiency and ensure exceptional service standards. Join us and be part of a transformative journey at one of Toronto's iconic landmarks.

Benefits

Free Meals

Free dry-cleaning

Custom learning programs

Join CSR and Sustainability Committees

Career growth paths

Qualifications

• Minimum 3 years’ experience in Building Operations and/or Engineering.
• Full understanding of customer service in the hospitality sector.
• Working knowledge of mechanical and electrical building systems.

Responsibilities

• Administer preventive maintenance CMMS for all equipment.
• Lead a team of 40 colleagues in hotel management.
• Ensure compliance with building codes and safety regulations.

Skills

Customer Service

Leadership

Interpersonal Skills

Communication Skills

Education

Engineering degree / diploma

2nd Class Station engineer

Tools

Microsoft Office

Job description

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence

Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Job Description

As Senior Facility Manager, you will assist in leading a department that is responsible for the iconic and historic Fairmont Royal York. The hotel was certified as Canada’s first luxury Carbon Neutral hotel in 2023. This position is responsible for the ongoing maintenance of the hotel and its mechanical and electrical infrastructure with a focus to improve efficiency, reliability, and meeting the Fairmont service standards. Inspiring and leading a team of 40 colleagues and building relationships with external contractors, the Senior Facility Manager will be an integral part of the department leadership.

Major Duties and Responsibilities

• Administer the preventative maintenance CMMS program effectively for all mechanical and electrical equipment. This includes but is not limited to kitchen equipment, laundry equipment, M and E equipment (generators, air handling units, fans, fire system, vertical transportation, escalators) guestrooms, and public areas.
• Support projects and field experts in project planning and execution. Participate in after-hours shutdown activities for maintenance and project activities.
• Foster and leverage relationships with contractors as required to assist in the servicing of the building systems
• Support labor management, standards, and controls
• Assist in the recruitment of Engineering Dept. positions
• Administer training Programs for Engineering Colleagues. Utilize knowledge and skill sets of contractors, management and colleagues to promote development of all engineering team members.
• Ensuring the hotel complies with all government regulations pertaining to building code requirements, health, fire and life safety program
• Monitoring energy management program to ensure cost effective use of utilities and reduce energy consumption
• Maintaining close and effective working relationship with all colleagues, other Departments, and external contractors
• Support engineering leadership team to effectively manage expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, uniforms, vendors, service agreements, inventory, etc.).
• Ensures building and equipment licenses, permits and certifications are current.
• Perform periodic inspections to buildings and services, and preparing reports for improvements
• Assures implementation of Accor policies, standards and procedures.

Qualifications

• Engineering degree / diploma or equivalent an asset, 2nd Class Station engineer preferable
• Minimum 3 years’ experience in Building Operations and / or Engineering
• Full understanding of customer service in the hospitality / building operations sector
• Demonstrated leadership, dynamic personality, excellent interpersonal skills, a reputation for integrity, and a proven role model.
• Working knowledge of mechanical and electrical building systems including BAS systems
• Strong written and verbal communication skills
• Working knowledge of Microsoft Office Must have knowledge of blue prints; reading, understanding and analyzing

Physical Aspects of Position (included but not limited to) :

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 50 lbs.
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to remain calm in stressful situations

Additional Information

What’s in it for you?

• Free Meals : Tasty meals on us every shift.
• Dry Cleaning : Free dry-cleaning for your work gear.
• Skill Up : Custom learning programs to boost your talents.
• Impact : Join our CSR, Sustainability, and DEI Committees.
• Level Up : Unlock new career heights with exciting growth paths.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.