Senior Facilities Manager

Jones Lang LaSalle Incorporated; Ottawa; On-site; CAD 140,000 - 170,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks a Senior Facilities Manager for its Ottawa campus, overseeing a flagship R&D centre and surrounding facilities. You will manage the on-site facilities team and ensure 24/7 operations, budgets, and KPI performance, while coordinating with client executives and vendors.

The role requires a strong mechanical/electrical engineering background, 10+ years in facilities management, and proven leadership in data centers.

Qualifications

• 10+ years of progressive facilities management experience with demonstrated leadership.
• Bachelor's Degree in Engineering (preferably Mechanical or Electrical) or other technical or facilities certification.
• Experience in managing data centers and critical environments/infrastructure.
• Experience with managing multiple vendors and capital projects.

Responsibilities

• Oversee daily operations of campus facilities; ensure life-safety, engineering, janitorial, and maintenance services meet standards.
• Ensure service delivery aligns with JLL policies and client directives.
• Manage contracts, pricing, and vendor performance.
• Lead facility management and engineering teams in maintenance programs for interior/exterior conditions and operations of facilities including data centers.
• Develop, prepare and manage annual facility budgets and forecasts; contribute to multi-year plans.
• Coordinate data collection and reporting of KPIs, work orders, costs, and improvements to support decisions.
• Hire, train, and manage facility management staff; maintain strong client relationships.

Skills

Facilities management

Leadership

Data centers

Vendor management

Data centers

Education

Bachelor's degree in Engineering (Mechanical or Electrical)

Tools

Data center operations

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

JLL is hiring a Senior Facilities Manager for a prominent global technology client in Kanata. This growing operation features a showcase campus including their flagship R&D centre, where the Senior FM will have managerial oversight for the entire site while leading the facilities operations team. You will apply your expertise in managing critical environments to ensure smooth operations 24/7. The ideal candidate has a strong technical background to manage the on-site team and proven stakeholder management skills to build relationships with the client's executive leaders and other key stakeholders. The Senior FM has overall financial responsibility for the campus facility operations and performance and will manage the budget and KPIs. This is an exciting opportunity to manage world‑class facilities.

What your day-to-day will look like

• Oversee daily operations of campus/facilities ensuring that all services are effectively delivered and facility needs are met including janitorial, life‑safety, engineering, repairs and maintenance.
• Ensure that the FM/Engineering team implements and provides these services in a manner consistent with JLL policies and client directives.
• Manage service contracts cost effectively.
• Responsible for all aspects of service delivery pursuant to these contracts, responsible for periodic and ongoing performance and financial review, conducting RFP’s, and assuring payments and invoicing match contract pricing.
• Lead the facility management and engineering team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities along with no business interruption within critical environments/data centers.
• Ensure that facility management staff consistently provides positive and prompt response to requests from the client/building occupants.
• Develop, prepare and explain the annual facility budget, on‑going forecasts, and other financial requests from the client.
• Assist in development of OPEX and capital budgets for the portfolio. This includes contributions towards a multi‑year plan of maintenance, facility improvement and cost reduction initiatives.
• Coordinate the collection, analysis and reporting by the facility management team of statistical data and analysis to provide accurate and current assessment of facility management objectives, work order productivity, cost savings and improvements.
• Review work order metrics to identify service gaps and recurring issues and provide corrective actions.
• Responsible for all positions and direct the hiring, training and motivational activities of the facility management staff.
• Responsible for effective and proactive employee relations with all site staff.
• Conduct and approve all performance evaluations of facility management staff.
• Manage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contacts.
• Perform additional job duties as requested.

Required Qualifications

• 10+ years of progressive facilities management experience with demonstrated leadership experience
• Bachelor's Degree in Engineering (preferably Mechanical or Electrical) or other technical or facilities certification
• Experience in managing data centers and critical environments/infrastructure.
• Experience with managing multiple vendors and capital projects

Estimated compensation for this position

140,000.00 – 170,000.00 CAD per year. This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

Location

On-site – Ottawa, ON

Opening Type

Replacement

Jones Lang LaSalle (“JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.