Assistant Facility Manager

Jones Lang LaSalle Incorporated; Toronto; On-site; CAD 63,000 - 74,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Toronto is seeking an Assistant Facilities Manager to support day-to-day operations at the corporate office and assist with projects across local offices.

The ideal candidate is highly organized, customer-service oriented, with 3–5 years of facilities coordination experience and familiarity with Ontario health and safety practices.

The role includes coordinating maintenance, budget support, vendor management, and reporting to ensure a safe, efficient workplace.

Qualifications

• Bachelor’s degree or diploma in Facilities Management, Business Administration, or related field preferred.
• 3-5 years of facilities coordination or facilities management experience.
• Experience supporting corporate office environments preferred.
• Familiarity with building operations and vendor coordination.
• Proficiency with Microsoft Office applications and facilities management systems.
• Knowledge of workplace health and safety practices in Ontario.

Responsibilities

• Facilities Operations: Support daily facilities operations for the assigned Toronto office location.
• Coordinate maintenance requests and follow through to resolution.
• Assist in managing preventive and corrective maintenance programs.
• Monitor workplace conditions to ensure cleanliness, safety, and operational efficiency.
• Support office moves, furniture reconfigurations, and workplace projects.
• Vendor and Service Coordination: Coordinate with vendors and service providers including janitorial, maintenance, and security teams.
• Monitor vendor performance and elevate issues when necessary.
• Assist with service scheduling, work orders, and invoice processing.
• Workplace Experience and Customer Service: Serve as a point of contact for employees regarding facilities-related requests and concerns.
• Support workplace initiatives and employee experience programs.
• Help maintain a professional and welcoming office environment.
• Health, Safety, and Compliance: Assist with health and safety inspections and compliance activities.
• Support emergency preparedness procedures and building safety programs.
• Maintain accurate facilities documentation and records.
• Administrative and Reporting Support: Assist with budget tracking, purchase orders, and invoice reconciliation.
• Maintain facilities reports, maintenance logs, and operational documentation.
• Support reporting on key operational metrics and service levels.
• Stretch Assignments and Project Support: Provide operational support and project assistance for other local office locations as assigned.
• Participate in facilities improvement initiatives and special projects across the local portfolio.

Skills

Organization

Customer service

Attention to detail

Independence

Problem solving

Time management

Multitasking

Communication skills

Education

Facilities Management degree

Tools

MS Office

FM software

Job description

Assistant Facilities Manager - Toronto

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Assistant Facilities Manager supports the day-to-day facilities operations for a corporate office location in Toronto while assisting with select projects and operational support for additional local offices as needed. This role partners closely with the Facilities Manager and key stakeholders to help ensure a safe, efficient, and well‑maintained workplace environment. The ideal candidate is highly organized, customer-service-oriented, and capable of managing multiple priorities in a fast‑paced office environment.

Key Responsibilities

• Facilities Operations Support daily facilities operations for the assigned Toronto office location.
• Coordinate maintenance requests and follow through to resolution.
• Assist in managing preventive and corrective maintenance programs.
• Monitor workplace conditions to ensure cleanliness, safety, and operational efficiency.
• Support office moves, furniture reconfigurations, and workplace projects.
• Vendor and Service Coordination Coordinate with vendors and service providers including janitorial, maintenance, and security teams.
• Monitor vendor performance and elevate issues when necessary.
• Assist with service scheduling, work orders, and invoice processing.
• Workplace Experience and Customer Service Serve as a point of contact for employees regarding facilities-related requests and concerns.
• Support workplace initiatives and employee experience programs.
• Help maintain a professional and welcoming office environment.
• Health, Safety, and Compliance Assist with health and safety inspections and compliance activities.
• Support emergency preparedness procedures and building safety programs.
• Maintain accurate facilities documentation and records.
• Administrative and Reporting Support Assist with budget tracking, purchase orders, and invoice reconciliation.
• Maintain facilities reports, maintenance logs, and operational documentation.
• Support reporting on key operational metrics and service levels.
• Stretch Assignments and Project Support Provide operational support and project assistance for other local office locations as assigned.
• Participate in facilities improvement initiatives and special projects across the local portfolio.

Qualifications

• Bachelor’s degree or diploma in Facilities Management, Business Administration, or related field preferred.
• 3-5 years of facilities coordination or facilities management experience.
• Experience supporting corporate office environments preferred.
• Familiarity with building operations and vendor coordination.
• Proficiency with Microsoft Office applications and facilities management systems.
• Knowledge of workplace health and safety practices in Ontario.

Skills and Competencies

• Strong organizational and multitasking abilities
• Excellent customer service and communication skills
• Strong attention to detail and follow-through
• Ability to work independently and collaboratively
• Problem‑solving and time management skills
• Ability to manage changing priorities in a dynamic environment

Working Conditions

Standard work schedule is Monday through Friday during regular business hours. Position is based onsite in Toronto. Occasional travel to other local office locations may be required. Occasional after-hours support may be required for office projects or operational needs.

Preferred Attributes

• Experience in a multi-site office environment.
• Strong interpersonal and stakeholder management skills.
• Interest in professional growth within facilities management and workplace operations.

Estimated compensation for this position: 63,000.00 - 73,500.00 CAD per year. This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

Location: On-site - Toronto, ON. Opening Type: Replacement.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process, you may email us at [e-mail]. This email is only to request an accommodation.

We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.