Senior Experience Designer

Autodesk; Nova Scotia; Hybrid; CAD 86,000 - 127,000; Full time

Job summary

Autodesk is seeking an experienced UX designer to join their team, focusing on AI-powered customer success solutions. The role involves designing interfaces, collaborating cross-functionally, and applying human-centered design practices. Candidates should have a strong portfolio demonstrating their design expertise and a passion for creating impactful user experiences.

Qualifications

• 5+ years of professional experience in UX design.
• Experience designing for AI-powered systems.
• Up-to-date expertise in human-centered design best practices.

Responsibilities

• Design workflows, interactions, and interfaces.
• Use customer insights to inform design decisions.
• Lead the development of personas, user journeys, and prototypes.

Skills

Wireframing

Prototyping

User Testing

Human-Centered Design

Collaboration

Education

Degree or certification in interaction design

Job description

Overview

Designers at Autodesk can think across the system, champion design ideas, collaborate with partners, advocate for the customer, and deliver impactful data-driven designs. Our designers use creative solutions to deliver high-quality experiences our customers will love.

You will report to the AI & Content Solutions Experience Design Manager, working on our AI-powered Customer Success solutions for a team of talented experience and conversational designers. The goal of the team is to connect our front to back customer success experiences. As a designer on this team, you’ll design and influence our AI-powered experiences such as Autodesk Assistant.

At Autodesk we look to hire those who reimagine possible, those with diverse backgrounds who enhance our thinking, and leaders who shape the world and our future.

• When applying, you must include both a resume and portfolio with password or access

Responsibilities

Design workflows, interactions, and interfaces with varying levels of fidelity to communicate with peers and partners

Use customer insights derived from analytics and customer interactions to help inform business and design decisions

Help to plan and facilitate stakeholder interviews, customer interviews, and co-creation workshops

Lead the development of personas, user journeys, user flows, wireframes, and prototypes

Take an exploratory approach, considering the full range of opportunities across content, interaction, and third-party technologies

Cross-Functional Collaboration : Work closely and effectively with product management, engineering, UX research, machine learning, and customer support teams to ensure successful product development and launch

Minimum Qualifications

5+ years of related professional experience in UX design

Experience designing for AI powered systems and technologies

Demonstrated experience wireframing, prototyping, high and low fidelity mock-ups, designing workflows and interactions using a range of tools and formats at multiple levels of fidelity

Up-to-date expertise in human-centered design best practices

Experience working collaboratively with global development teams and product managers to deliver usable and desired value to customers

Excellent ability to distill complex ideas, and large amounts of data and viewpoints, to their essence

Experience presenting designs to multiple audiences, including software development, product managers, quality assurance, learning content development, marketing, and sales

Demonstrated experience in research such as contextual interviews, ethnography, user testing

Preferred Qualifications

Degree or certification in interaction design or related field

Experience designing for enterprise software, SaaS, cloud, and multi-channel experiences

Experience with Agile software design methods

Experience with Autodesk or comparable competitive products

Experience working with conversational design

Qualifications minimales

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $86,300 and $126,500. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here :

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Create a job alert for this search