Senior Executive Assistant

Tricon Residential; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Discretionary bonus

Benefits and wellness package

Job summary

Tricon Residential is seeking a Senior Executive Assistant to support members of the executive leadership team at our Toronto office. You will manage complex calendars, coordinate high-priority schedules, and handle sensitive communications with discretion.

The role requires experience supporting C-suite executives, excellent organizational skills, and proficiency with Microsoft 365. This hybrid position offers collaboration across departments in a fast-paced, real estate environment.

Qualifications

• 8-10+ years of progressive executive support experience, including direct support to multiple C-suite or senior executives with competing priorities.
• Post-secondary education in business administration or related discipline or equivalent experience.

Responsibilities

• Provide proactive, high-level support to executives, understanding priorities and maintaining focus on commitments.
• Manage complex executive calendars, balance priorities, resolve conflicts and coordinate with stakeholders.
• Coordinate executive communications, identify time-sensitive matters, and track deadlines/decisions.
• Plan domestic and international travel with itineraries, accommodations, and expense reporting.

Skills

Executive support

Calendar management

Communication

Discretion

Education

Post-secondary education in business administration

Tools

Microsoft 365

Outlook

Word

PowerPoint

Excel

Teams

Job description

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.

Job Description

The Senior Executive Assistant plays a central role in helping assigned members of Tricon’s executive leadership team stay focused, prepared and connected. Through thoughtful coordination, sound judgment and a clear understanding of executive priorities, the Senior Executive Assistant anticipates needs, brings structure to complex schedules and keeps important commitments moving forward. They are a trusted point of connection across the organization and handles sensitive matters with professionalism and discretion.

Our Toronto corporate office is located in Bloor-Yorkville, offering a central, transit-accessible location surrounded by restaurants, shops and neighbourhood amenities.

Essential Duties and Responsibilities:

Executive Support and Priority Management

• Provide proactive, high-level support to one or more executives, developing a clear understanding of their priorities, anticipating needs and helping them remain focused on their most important commitments.

• Manage complex executive calendars, balancing business priorities, resolving conflicts and coordinating commitments across internal and external stakeholders.

• Manage the flow of executive communications and incoming requests, identifying time-sensitive matters, coordinating responses and maintaining visibility of key deadlines, approvals and decisions.

• Plan domestic and international travel, including detailed itineraries, accommodations, transportation and schedule changes, and complete expense reports and corporate card reconciliations accurately and on time.

Meetings, Communications and Special Projects

• Deliver well-organized internal and external meetings, leadership sessions, off-sites and executive-sponsored events by coordinating schedules, meeting spaces, technology, catering and other logistics.

• Create, edit and refine correspondence, presentations, agendas, reports and other executive materials, ensuring each is accurate, polished and appropriate for its intended audience.

• Attend meetings as required to capture decisions and action items, coordinate follow-up and help maintain momentum on key commitments.

• Conduct research, gather information and contribute to special projects or departmental initiatives as requested.

• Maintain clear, organized and secure electronic records, correspondence and executive documentation.

Stakeholder Coordination and Executive Office Effectiveness

• Serve as a trusted point of connection between assigned executives and employees, senior leaders, external partners and other stakeholders, working closely with Executive Assistants and teams across the Company to support effective communication and collaboration.

• Identify practical opportunities to improve administrative processes, templates, tools and ways of working within the executive office.

Qualifications:

• Demonstrated ability to support senior or C-suite executives with the independence, foresight, judgment and discretion required to anticipate needs and manage complex priorities.
• Excellent organizational and time-management skills, with careful attention to detail and a calm, resourceful approach to changing priorities.
• Polished written and verbal communication skills, including the ability to prepare executive-level correspondence, presentations and reports.
• Professional and collaborative interpersonal skills, with the ability to build trusted relationships across all levels of an organization.
• Advanced proficiency with Microsoft 365, including Outlook, Word, PowerPoint, Excel and Teams, and the ability to learn new systems and technology quickly.

Minimum Requirements:

• 8-10+ years of progressive executive support experience, including direct support to multiple C-suite or senior executives with competing priorities in a complex corporate environment.
• Post-secondary education in business administration or a related discipline, or an equivalent combination of education and relevant experience.

Preferred Attributes:

• Experience supporting senior executives in real estate, financial services, professional services or another complex corporate environment.
• Experience working across functions and coordinating with leaders and teams in multiple locations or time zones.
• Experience improving executive-office processes and using technology to increase efficiency and organization.

Work Schedule:

This is a hybrid role, requiring in-office attendance Monday through Thursday, with Fridays worked in office on a rotating basis.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:

• Frequently required to sit, talk, and hear.
• Frequently required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; occasionally required to twist; reach overhead; stoop, kneel, squat, bend, and crouch.
• Occasionally lift, carry, and move up to 10 pounds.
• Vision abilities required by this job include close vision, distance vision, and depth perception.

Salary Range

Placement within this compensation range will be determined by the candidate’s knowledge, experience and skills.

$0.00 - $0.00

This position is eligible for a discretionary bonus based on company performance and individual contribution as well as an attractive benefit and wellness package.

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

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