Senior Enterprise Project Manager

Range Group; Toronto; Hybrid; CAD 110,000 - 150,000; Full time

Job summary

Range Group is hiring a Senior Enterprise Project Manager to lead multi-team initiatives at the intersection of technology and business in a hybrid Toronto role.

You will translate data and system initiatives into structured delivery plans, ensuring clear accountability, timelines, and outcomes from initiation to go-live and hypercare.

Qualifications

• 7+ years of experience delivering strategic enterprise projects.
• Exposure to Master Data Management, enterprise data unification, Customer 360, or CRM implementations (Salesforce, Dynamics 365, HubSpot).
• Experience managing cross-functional, multi-stakeholder projects to completion.
• Experience across enterprise initiatives (business, sales, tech, strategy, marketing).
• Structured change management experience, documentation, and knowledge sharing.

Responsibilities

• Shape strategy, define the business case, and articulate value and investment needs to secure sponsorship.
• Own end-to-end delivery across technical and non-technical workstreams, from initiation to go-live and hypercare.
• Serve as primary liaison between sponsors, stakeholders, and delivery teams.
• Build and maintain detailed project plans, RAID logs, resource plans, and dependencies.
• Provide regular status updates to leadership with executive-level reporting.
• Assess team capacity and allocate work according to skills and constraints.
• Design and refine project intake, planning, and execution processes to improve velocity.
• Apply structured change management to drive adoption of new systems and ways of working.

Skills

7+ years PM

Master Data Management

CRM implementations

Cross-functional leadership

Stakeholder management

Change management

Excellent communication

Ambiguity handling

Education

Bachelor's degree in a relevant field

Job description

At Range Group we believe in the power of the professional travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel advisors add real value to a trip. Travel advisors when equipped with technology and 24/7 support are irreplaceable. Equally important is our philanthropy. Range Foundation channels 10% of group profits to social impact. From exploration grants, improved access to education, new discoveries on sea and land, cultural infrastructure, and helping our global neighbors in times of need — we are investing to build a better future.

This is a hybrid position with currently 2-3 days a week onsite from our office located at 2 Queen St. E in Toronto, ON.

ABOUT THE ROLE

The Senior Enterprise Project Manager owns the business casing, planning, delivery, adoption, and governance of strategic projects that sit at the intersection of technology and business. This role is the connective tissue between stakeholders who define the vision and the teams who build and deliver, responsible for end-to-end execution across technical and non-technical workstreams.

A defining characteristic of this role is the ability to bridge technology and business: translating complex data and systems initiatives into structured delivery plans with clear accountability, timelines, and outcomes.

WHAT YOU'LL WORK ON

• Strategy and business casing: Partner with initiative stakeholders to shape strategy, define the business case, and articulate the value and investment rationale needed to secure executive sponsorship and funding approval.
• End-to-end delivery ownership: Define and manage schedule, scope, and budget across technical and non-technical workstreams, from initiation through go-live and hypercare.
• Stakeholder liaison: Serve as the primary point of contact between project sponsors, business stakeholders, and delivery teams, balancing competing priorities with clarity and transparency.
• Project Planning: Build and maintain detailed project plans, RAID logs, resource plans, and dependency maps; surface risks proactively before they become blockers.
• Progress tracking and reporting: Monitor milestones and performance metrics; provide regular status updates to leadership, including executive-level reporting.
• Resource management: Assess team capacity, allocate work according to skills and experience, and adjust as constraints shift throughout the project lifecycle.
• Process optimization: Design and continuously refine project intake, planning, and execution processes to reduce backlog and improve delivery velocity across the organization.
• Change management: Apply structured change management approaches to drive adoption of new systems, processes, and ways of working with business teams.
• Task assignment: Assign individual workstream tasks to the right contributors based on expertise; reassess and realign as project conditions evolve.

KNOWLEDGE AREAS

• Program and project management methodology (Agile, waterfall, hybrid)
• Techniques for planning, monitoring, and controlling complex program
• Change management methods and tools
• Budgeting and resource allocation procedures
• Business and technology relationship: understanding how systems decisions drive commercial outcomes
• Implementation planning for multi-user, multi-team environments

MUST HAVE SKILLS

• 7+ years in a project management role delivering strategic enterprise projects
• Prior exposure to Master Data Management, enterprise data unification, Customer 360, or CRM implementation (e.g., Salesforce, Dynamics 365, HubSpot)
• Demonstrated experience managing cross-functional, multi-stakeholder projects to completion
• Experience working across enterprise initiatives (business, sales, tech, strategy, marketing, among others)
• Experience with structured change management strategies, documentation, and knowledge sharing
• Bachelor’s degree in a relevant field, or equivalent work experience
• Excellent written and verbal communication skills with experience reporting out to the C-suite
• Exceptional multitasking, organizational, and planning skills
• Comfortable operating with ambiguity and building structure from scratch

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