Senior Project Manager

Pixel Dreams; Toronto; Hybrid; CAD 75,000 - 115,000; Full time

Benefits offered by this job

Hybrid work in Toronto

Salary and benefits package

Professional development support

Health and wellness benefits

Job summary

Pixel Dreams in Toronto is seeking an experienced Project Manager to lead end-to-end delivery of client engagements in a fast-paced creative agency. You will coordinate teams, budgets, and schedules, ensuring projects meet goals and client expectations with clear communication.

The role requires a strong ability to navigate ambiguity, manage multiple priorities, and partner with directors to define scope and timelines. Hybrid work arrangement supported, with a focus on operational excellence.

Qualifications

• 6+ years of project management experience in a creative/branding/marketing/experiential agency.
• Proven success managing client-facing projects from scope through delivery in a fast-paced agency environment.
• Strong capability to plan, prioritize, schedule, and orchestrate multiple projects and stakeholders.

Responsibilities

• Lead the successful delivery of projects by coordinating people, resources, timelines, budgets, and deliverables while maintaining visibility across all moving parts.
• Develop a deep understanding of client goals, project requirements, and team dynamics to deliver exceptional outcomes.
• Partner with Account Directors and Creative Leads to define project scope, priorities, resource requirements, timelines, and delivery plans.
• Manage project schedules, workflows, budgets, forecasts, vendors, stakeholder expectations, and communications across multiple client engagements.
• Monitor project financial health, including estimates, burn, scope changes, profitability, and forecasting, taking proactive action when projects drift from plan.
• Serve as the primary operational point of contact, ensuring clear communication, alignment, and accountability throughout the project lifecycle.
• Facilitate project kickoffs, status meetings, reviews, and retrospectives to keep teams aligned and projects moving forward.
• Identify risks early, resolve issues proactively, and make informed decisions that protect project success.
• Partner with Creative Operations and department leads to optimize resource utilization, balance workloads, and ensure the right people are assigned to the right work.
• Support conferences, trade shows, executive events, and experiential activations by coordinating logistics, vendors, timelines, and on-site execution as required.
• Maintain accurate project documentation, reporting, and operational processes to ensure visibility, consistency, and accountability.
• Foster collaboration across cross-functional teams while continuously improving workflows, communication, and operational excellence.
• Own your projects end-to-end, taking full accountability for successful delivery and exceptional client experiences.

Skills

Project leadership

Organization

Multi-project management

Communication

Decision-making under pressure

Stakeholder management

Live events delivery

Team leadership

Tools

Asana

Google Workspace

Job description

• A love for planning everything and anything
• A knack for turning ambiguity into clarity
• An instinct to orchestrate fast-moving pieces

Scope: What this role entails

Mission

Deliver exceptional client experiences through operational excellence, bringing clarity, structure, and accountability to every project while enabling teams to do their best work.

Responsibilities

• Lead the successful delivery of projects by coordinating people, resources, timelines, budgets, and deliverables while maintaining visibility across all moving parts.
• Develop a deep understanding of client goals, project requirements, and team dynamics to deliver exceptional outcomes.
• Partner with Account Directors and Creative Leads to define project scope, priorities, resource requirements, timelines, and delivery plans.
• Manage project schedules, workflows, budgets, forecasts, vendors, stakeholder expectations, and communications across multiple client engagements.
• Monitor project financial health, including estimates, burn, scope changes, profitability, and forecasting, taking proactive action when projects drift from plan.
• Serve as the primary operational point of contact, ensuring clear communication, alignment, and accountability throughout the project lifecycle.
• Facilitate project kickoffs, status meetings, reviews, and retrospectives to keep teams aligned and projects moving forward.
• Identify risks early, resolve issues proactively, and make informed decisions that protect project success.
• Partner with Creative Operations and department leads to optimize resource utilization, balance workloads, and ensure the right people are assigned to the right work.
• Support conferences, trade shows, executive events, and experiential activations by coordinating logistics, vendors, timelines, and on-site execution as required.
• Maintain accurate project documentation, reporting, and operational processes to ensure visibility, consistency, and accountability.
• Foster collaboration across cross-functional teams while continuously improving workflows, communication, and operational excellence.
• Own your projects end-to-end, taking full accountability for successful delivery and exceptional client experiences.

Rewards

• Full-time hybrid, minimum of three days a week in office (Toronto)
• Starting salary range between $75K-115K, depending on capability and competency
• Support system for personal and professional development
• Higher autonomy with greater role effectiveness.
• Benefits package (family, health, wellness, dental, vision, prescription, etc.)
• Paid time-off (holidays, vacation, sick and wellness days, etc.)
• Warm office environment with designated desks and a fully stocked kitchen.
• And more to support the whole you.

Casting Criteria

Culture Alignment: How we expect everyone on our team to show up

• Team player in it for the long game.
• Lifelong learner exemplifying a growth mindset.
• Pursue personal and professional development while supporting others in theirs.
• Exemplify the company’s core values: Health. Wisdom. Teamwork.
• Aim for excellence and keep raising the bar.
• Prefer open, direct, and frequent communication and feedback.
• Embrace the messy reality of life and work with optimism and responsibility.
• Embody a strong back, soft front, open mind, light heart, high EQ, and enduring grit.

Competency + Proficiency: What it takes to rock this role

• Strong project leadership skills with the ability to bring structure, clarity, and momentum to complex initiatives.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple projects and competing priorities without losing sight of quality, timelines, or client expectations.
• Strong communication and relationship-building skills with clients, teammates, partners, and vendors.
• Confidence navigating ambiguity, solving problems, and making sound decisions under pressure.
• Demonstrated experience planning and delivering conferences, trade shows, executive events, experiential activations, or similar live experiences.
• A collaborative, accountable, and proactive approach to work.
• Has successfully led teams to winning results.

Suitability: How to qualify for this role

Show us your capability and sensibility.

Must-haves

• Minimum 6 years of project management experience within a creative, branding, marketing, advertising, or experiential agency. Agency experience is required.
• Proven success managing client-facing projects from scope through delivery in a fast-paced agency environment.
• Strong capability to plan, prioritize, schedule, and orchestrate multiple projects and stakeholders simultaneously.
• Strong communication skills (written, verbal, and interpersonal).
• Proficiency in modern project management tools (Asana or equivalent).
• Proficiency with Google Workspace (Drive, Calendar, Docs, Sheets, Slides, etc.).

Nice-to-haves

• Experience in B2B enterprise marketing and communications.
• Background in creative, marketing, business strategy, and/or B2B marketing.
• Experience as a Scrum Master or working within Agile environments.
• Experience supporting or delivering conferences, trade shows, executive events, experiential activations, or similar live experiences.