Project Manager/Leader - Senior

Joblinxsapp; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Joblinxsapp is seeking an experienced Project Manager/Leader to oversee large-scale I&T initiatives in Toronto. This role involves managing the full project lifecycle, ensuring compliance with methodologies and standards. The ideal candidate will have extensive experience with Siebel CRM project delivery, stakeholder management, and change management.

The position requires a collaborative environment and leads to high-impact projects in the public sector. Candidates should have excellent communication skills and the ability to manage multiple priorities effectively.

Qualifications

• Extensive experience managing large-scale I&T projects in complex enterprise environments.
• Strong knowledge of Siebel CRM functionalities and architecture.
• Ability to manage concurrent priorities in fast-paced environments.
• Excellent verbal and written communication skills.

Responsibilities

• Lead end-to-end delivery of enterprise I&T projects.
• Monitor project progress, risks, issues, budgets, and forecasts.
• Ensure project deliverables align with business objectives.
• Promote project management best practices across the project environment.

Skills

Siebel CRM project delivery

Stakeholder management

Change management

Cross-functional coordination

Risk management

Excellent communication

Job description

Client

Enterprise Financial Services Division

Position Overview

We are seeking an experienced Project Manager/Leader to lead large-scale, complex, high-profile, and high-risk I&IT initiatives within an enterprise public sector environment. The successful candidate will be responsible for overseeing the full project lifecycle, ensuring delivery within scope, timeline, budget, and compliance with organizational project management methodologies and governance standards. This role requires strong expertise in Siebel CRM project delivery, stakeholder management, change management, and cross-functional coordination involving business teams, executive leadership, and technical resources.

Candidate Details

Role: Project Manager / Leader – Siebel CRM & I&IT Projects

Client: Enterprise Financial Services Division

Location: Toronto, Ontario - 5 Days Onsite

Project Leadership & Delivery

• Lead end-to-end delivery of concurrent enterprise I&IT projects using multiple technologies and methodologies.
• Develop and maintain integrated project plans, schedules, deliverables, milestones, and dependencies.
• Monitor project progress, risks, issues, budgets, forecasts, and change requests throughout the project lifecycle.
• Ensure project deliverables align with business objectives, technical standards, and organizational governance requirements.
• Provide regular project status reporting to senior leadership, stakeholders, steering committees, and executive sponsors.
• Promote project management best practices, standards, and methodologies across the project environment.

Siebel CRM Project Management

• Manage projects involving Siebel CRM implementations, enhancements, integrations, and operational support.
• Demonstrate strong understanding of Siebel functionalities, components, data structures, dependencies, workflows, and terminology.
• Coordinate activities between business stakeholders, project leadership, and Siebel technical teams.
• Assess project effort estimates, technical risks, dependencies, and implementation approaches related to Siebel solutions.
• Track project decisions, action items, risk logs, issue logs, and change management activities.

Resource & Stakeholder Management

• Coordinate project teams consisting of internal staff, vendors, consultants, and technical specialists.
• Define roles, responsibilities, deliverables, and performance expectations for project resources.
• Facilitate communication and collaboration among cross-functional teams and stakeholders.
• Resolve resource conflicts, project escalations, and inter-personal issues to maintain delivery momentum.
• Build strong client relationships and manage stakeholder expectations effectively.

Financial & Risk Management

• Develop and manage complex project budgets involving multiple funding channels and cross-ministry dependencies.
• Monitor expenditures, forecasts, reconciliation activities, and fiscal controls.
• Identify project risks and issues proactively and implement mitigation strategies.
• Present project risks, impacts, and recommendations to executive leadership for decision-making.

Change Management

• Lead change management activities related to I&IT implementations.
• Document change requests, evaluate impacts, prepare recommendations, and obtain approvals.
• Support organizational readiness, stakeholder engagement, and adoption activities throughout implementation.

Benefits

Mandatory Skills

• Extensive experience managing large-scale I&IT projects in complex enterprise environments.
• Strong knowledge of Siebel CRM functionalities, architecture, terminology, data structures, workflows, and dependencies.
• Expert understanding of Siebel resource roles, responsibilities, and delivery processes.
• Experience managing all phases of project delivery including initiation, planning, execution, monitoring, and close-out.
• Proven experience creating and maintaining:
• Project schedules
• Risk and issue logs
• Change management documentation
• Project decisions and status reports
• Strong experience coordinating multiple stakeholders, technical teams, and project resources.
• Demonstrated ability to manage concurrent priorities in fast-paced environments.
• Excellent communication, presentation, consultation, and negotiation skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to assess technical estimates, implementation approaches, and associated project risks.

Change Management Experience

• Experience leading change management activities for enterprise I&IT implementations.
• Ability to document impacts, recommend solutions, and support executive decision-making.
• Strong team leadership and collaboration skills to drive project success.

Communication & Leadership Skills

• Excellent verbal and written communication skills.
• Experience preparing presentations, business cases, executive briefings, and project documentation.
• Proven ability to build strong relationships with business and technical stakeholders.
• Strong negotiation and conflict resolution capabilities.

Desirable Skills

• Knowledge of Project Management Institute (PMI) PMBOK methodologies and frameworks.
• Knowledge of Information Management principles, policies, and practices.
• Familiarity with Accessibility for Ontarians with Disabilities Act (AODA) standards and compliance requirements.
• Experience with OPS I&IT governance, methodologies, and project gating processes.
• Public sector project delivery experience.
• Experience with Transfer Payment (Grant) Models within government environments.
• Experience supporting enterprise change management initiatives in public sector organizations.

Work Environment

• Hybrid/Onsite requirement: 5 days onsite.
• Collaborative environment involving executive stakeholders, business teams, vendors, and technical resources.
• Opportunity to contribute to high-impact enterprise modernization initiatives.