Senior Enterprise Business Systems Analyst

Town of Milton; Milton; On-site; CAD 100,000 - 124,000; Full time

Benefits offered by this job

OMERS pension plan

Comprehensive benefits package

Hybrid work options

Job summary

Town of Milton seeks a Senior Enterprise Business Systems Analyst to provide senior technical leadership for enterprise applications across Fire Services and Recreation/PO systems. You will manage application administration, databases, interfaces, reporting, and online services to ensure performance and security.

You will partner with business units, IT teams and vendors to design, implement, and enhance solutions, monitor systems, drive improvements, and mentor staff in project delivery using

Qualifications

• Post-secondary diploma in Computer Science or related field.
• Five+ years administering and supporting complex enterprise applications and related Oracle and SQL Server databases.
• Certificates in enterprise application, database or systems management (Oracle and/or SQL Server).
• Advanced knowledge of municipal IT applications and concepts.

Responsibilities

• Ensure security, reliability, performance and operational continuity of enterprise applications.
• Lead enterprise application implementations, upgrades, integrations and modifications from scope to deployment and stabilization.
• Develop project scope, plans and delivery approaches with sponsors, business owners and technical teams.

Skills

Enterprise applications

Project management

Stakeholder communication

Problem solving

Education

Post-secondary diploma in Computer Science or related field

Oracle/SQL Server certifications

Tools

Oracle

SQL Server

Oracle Enterprise Manager

Job description

Job Type:PermanentDepartment:Salary:$99,994.00 - $124,994.00Close Date (closes at 12:00 am on date noted below):October 30, 2026Hours per Week:35Openings:1Position SummaryAbout MiltonJoin one of Ontario’s fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected.Our vision is to foster a safe, diverse, and welcoming environment—one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.What We Offer?This position is eligible for the following:•Annual Salary Range: $99,994 - $124,994•Benefits: Regular full-time employees receive a comprehensive benefit package, with all premiums paid by the Town, an Employee Assistance Program, top-up maternity/parental leave benefits and life insurance.•Eligibility to participate in the OMERS pension plan•Paid time off, including vacation, incidental and volunteer days•Employee perks/discounts: Discount on Active Living Pass and Perkopolis•Flexible work arrangements, including hybrid work options and participation in the Town’s compressed work-week program (for eligible positions)•For further details of what we offer,Position SummaryReporting to the Manager, Data Architecture & Application Services, the Senior Enterprise Business Systems Analyst provides senior technical leadership for the Town’s enterprise applications supporting Fire Services and Recreation/point-of-sale operations. The role oversees application administration, databases, interfaces, reporting solutions and online services to ensure security, performance, reliability and operational continuity. Working with business partners, IT teams and vendors, the position leads the design, implementation, integration and enhancement of application solutions; monitors system performance; drives corrective and preventive action; and leads the resolution of complex issues and major incidents. The role manages initiatives throughout the application lifecycle using established project management practices.Major Job ResponsibilitiesEnsures the security, reliability, performance and operational continuity of enterprise applicationsMonitors and administers applications, databases, interfaces, servers and online services, coordinating preventive maintenance, patches, service packs and vendor releasesLeads the diagnosis and resolution of complex system, data and user issues, escalating major incidents and coordinating responses across business areas, IT teams and vendorsMaintains data quality, availability and integrity by establishing controls and tracking completeness, redundancy and continuous improvementTranslates business and legislative requirements into effective enhancements, integrations, reports, forms, queries, interfaces and data-access solutions.Leads enterprise application implementations, upgrades, integrations and modifications from scope and requirements through testing, deployment and stabilizationDevelops project scope, plans and delivery approaches with sponsors, business owners, technical teams and vendors using established project management practicesResearches and recommends application products, modules, services, protocols and standards that align with business needs and the Town’s technology architectureDesigns, tests and deploys secure, scalable solutions in accordance with architectural principles, policies, standards and integration requirementsIdentifies and implements automation and process improvements that reduce cost, strengthen service delivery and enhance the user and customer experienceEstablishes and maintains application policies, operating procedures, system documentation, incident records and change-management controlsDevelops and delivers training, tools and guidance that enable users to work effectively with enterprise applications, reporting and data resourcesDevelops application architecture, capacity, backup and recovery recommendations to support growth, resilience, security and recoverabilityProvides technical leadership, stakeholder communication and mentorship to strengthen collaboration, knowledge transfer and team capabilityEducation & ExperienceMinimum QualificationsPost-secondary diploma in Computer Science or related fieldFive (5) years’ experience administering and supporting complex enterprise applications and related Oracle and SQL Server databasesExtensive experience with enterprise applications supporting fire services and recreation/point-of-sale operations, including dispatch and records-management interfaces, online registration, facility booking, memberships and payment solutionsCertificates in enterprise application, database or systems management (Oracle and/or SQL Server)Advanced knowledge of municipal IT applications and conceptsStrong knowledge of system and software quality assurance best practices and methodologiesKnowledge of current network hardware, protocols and standardsKnowledge of Oracle 11g and aboveKnowledge of SQL Server 2008 and higherKnowledge of Oracle Enterprise Manager, SQL Server tools, SQL, PL/SQL, JavaScript, APIs, integration technologies and enterprise reporting toolsExcellent communication and interpersonal skillsStrong organization and time management skillsExcellent analytical, problem solving and research skillsAbility to multi-task in a fast paced environment and meet multiple deadlinesAbility to work well in a team within a fast paced office environmentAdvanced knowledge of municipal IT applications and conceptsPreferred QualificationsPost-secondary degree in Computer Science, Computer Engineering, Mathematics or related fieldEight (8) years’ experience supporting and administering enterprise applications, Oracle, SQL Server and Windows ServersExperience in Project ManagementOracle Database Certified Master Certification (OCM)Microsoft Certified Systems Expert (MCSE):: Microsoft SQL ServerProject Management Certification and/or Project Management ProfessionalCertification or training related to public safety, recreation or enterprise application managementKnowledge of municipal and provincial legislation, standards and operational requirements impacting enterprise applications supporting fire services and recreation/point-of-sale operationsKnowledge of recreation registration, facility booking, memberships, payments, point-of-sale, and fire-service operational and records-management processesNote to ApplicantsThis posting is for an existing job vacancy.The Town is an equal opportunity employer, committed to fostering a diverse, inclusive, accessible, and respectful workplace. We encourage applications from all qualified individuals and are dedicated to fair and transparent hiring practices.We thank all who apply, however only those selected to move forward in the process will be contacted.AccommodationsShould you be selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. We will work with you to ensure your full participation in the process.How to ApplyInterested applicants are invited to apply online at www.milton.ca under the Employment Opportunities section. Please ensure your application is submitted by 11:59 pm on October 29, 2026.If you are currently employed with the Town of Milton, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.In accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.