Senior Enterprise Applications Specialist

Niagara Parks; Niagara Falls; On-site; CAD 90,000 - 108,000; Full time

Benefits offered by this job

Extended health

Dental coverage

Life insurance

Paid time off

EFAP

Professional development

Discounts at Niagara Parks locations

Free passes to Niagara Parks

Free entry to Niagara Parks

Reciprocal program

WEGO transport access

Job summary

Niagara Parks is seeking an Enterprise Application Analyst to lead and support our enterprise applications and SQL Server environment. You will manage security, integrations, and reporting for ticketing, payment processing, golf management, and related systems.

You will collaborate with vendors and internal teams, ensuring data integrity and uptime while contributing to upgrades, testing, and disaster recovery planning. A strong background in SSRS reporting and PCI‑DSS controls is essential.

Qualifications

• Degree or diploma in Computer Science, Information Technology, Information Systems, Business Technology, or related field; relevant certifications are assets.
• Minimum five (5) years supporting enterprise applications, databases, reporting platforms, and business-critical tech.
• Minimum three (3) years administering Microsoft SQL Server environments including maintenance, performance tuning, security, and DR planning.
• Experience developing and troubleshooting SSRS reports and reporting environments.
• Experience with enterprise systems such as ticketing, payment processing, golf management, retail, hospitality, attractions, and POS solutions; familiarity with Accesso, Moneris, Club Prophet, or similar is an asset.
• Strong knowledge of database design, data integrity, APIs, middleware, reporting platforms, and PCI-DSS requirements for payment environments.

Responsibilities

• Serve as the lead technical resource for Niagara Parks’ enterprise applications and related systems.
• Administer, monitor, maintain, and optimize enterprise application environments for reliability, security, availability, and performance.
• Manage user access, permissions, security roles, configurations, and integrations with corporate systems.
• Coordinate installations, upgrades, patches, troubleshooting, and support for peripherals (receipts, payment terminals, scanners).
• Administer the Microsoft SQL Server environment, including backup, recovery, performance tuning, security, and monitoring.
• Develop and maintain SQL queries, stored procedures, automated processes, integrations, and SSRS reporting solutions.
• Collaborate with business units to deliver reporting and analytics while ensuring data integrity and performance.
• Support payment processing systems and PCI-DSS compliance activities (audits, controls, remediation, vendor coordination).
• Build relationships with stakeholders and vendors, acting as liaison for issues, upgrades, and implementation projects.
• Provide user training, documentation, and guidance; identify opportunities to improve processes and reporting capabilities.
• Participate in system implementations, testing, change management, and disaster recovery planning; contribute to business continuity.
• Provide after-hours and emergency support as required; support cross-training and continuity of critical systems.

Skills

SQL Server

SSRS

PCI-DSS

System administration

Vendor coordination

Education

Bachelor's degree in CS/IT

Tools

Moneris

Accesso

Club Prophet

Job description

Niagara Parks is seeking an Enterprise Application Analyst to lead and support our enterprise applications and SQL Server environment. You will manage security, integrations, and reporting for ticketing, payment processing, golf management, and related systems.

You will collaborate with vendors and internal teams, ensuring data integrity and uptime while contributing to upgrades, testing, and disaster recovery planning. A strong background in SSRS reporting and PCI‑DSS controls is essential.