Senior End-User Computing Engineer

Strategio; Montreal (administrative region); Hybrid; CAD 90,000 - 125,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Strategio seeks an experienced Senior End-User Computing Engineer to lead Windows desktop administration in a hybrid Montreal setting. You will manage CVAD/DaaS, VDI platforms, and image management, while building automation and packaging pipelines to streamline delivery across physical and virtual endpoints.

You will collaborate with global IT teams on desktop strategy, security baselines, and patching, ensuring high availability and optimal user experiences in a regulated financial services

Qualifications

• Experience in deploying and managing Windows 10/11 desktop environments.
• Hands-on Citrix Virtual Apps and Desktops (CVAD/DaaS) administration and optimization.
• Designing and maintaining VDI platforms with high availability.
• Automation scripting for provisioning, patching, and software deployment.
• Experience with packaging tools (MSIX, App-V) and SCCM/MECM.
• Active Directory administration, GPOs, and security settings for desktops.
• Endpoint management with Intune or similar MDM/UEM.
• FSLogix or Citrix Profile Management for user profiles.
• Networking basics related to desktop/VDI connectivity.
• Security hardening and patch management for endpoints.
• OS migrations and image management.

Responsibilities

• Deploy and maintain Windows desktop environments across physical and virtual endpoints.
• Manage Citrix CVAD/DaaS environments and optimize user sessions.
• Design and operate VDI platforms with high availability and good user experience.
• Develop packaging and software delivery processes (MSIX, App-V, SCCM/MECM).
• Create and run automation scripts for provisioning, patching, and deployments.
• Lead endpoint imaging and remediation initiatives; manage AD objects and GPOs.
• Coordinate with IT teams to support EUC strategy and roadmap.
• Ensure security baselines, patching, and vulnerability remediation.
• Monitor performance and resolve desktop issues proactively.
• Document standard operating procedures and best practices.

Skills

Windows desktop admin

Citrix CVAD/DaaS

VDI platforms

PowerShell scripting

Python scripting

SCCM/MECM

Intune/MDM

Group Policy

Active Directory

FSLogix/Profile management

Networking basics

OS migrations

Troubleshooting complex desktop issues

Tools

SCCM/MECM

MSIX/App-V packaging

VMware Horizon

Citrix Workspace/StoreFront/NetScaler

Job description

Senior End-User Computing Engineer - Hybrid, Montreal, QC

Strategio is seeking an experienced Windows Desktop Administrator to join our client's End-User Computing (EUC) team in Montreal, Canada. This role is responsible for ensuring the stability, security, and performance of enterprise desktop environments across physical devices, Virtual Desktop Infrastructure (VDI), and Citrix platforms.

The ideal candidate combines deep Windows administration expertise with strong automation, virtualization, and endpoint management experience. Working within a highly regulated financial services environment, this individual will help deliver reliable end-user computing services, improve operational efficiency through automation, and contribute to the continuous evolution of the organization's desktop infrastructure.

Key Responsibilities

Technical

• Deploy, configure, and maintain Windows desktop environments (Windows 10/11) across physical and virtual endpoints.
• Administer and support Citrix Virtual Apps and Desktops environments, including session management, profile optimization, and published application delivery.
• Design, manage, and maintain VDI platforms (e.g., Citrix DaaS, VMware or equivalent), ensuring high availability and optimal user experience.
• Develop and maintain application packaging solutions using tools such as MSIX, App-V, or Flexera InstallShield, ensuring standardized and reliable software delivery.
• Build and maintain automation scripts (PowerShell, Python, or equivalent) to streamline desktop provisioning, patching, software deployment, and routine administrative tasks.
• Manage endpoint deployment and imaging using tools such as SCCM/MECM, or Altiris
• Execute patch management, updates, and security hardening measures to protect endpoints from vulnerabilities.
• Administer Group Policy Objects (GPOs) to enforce desktop configurations, security baselines, and user environment settings.
• Support and maintain Active Directory user accounts, device objects, and security group memberships relevant to desktop services.
• Monitor desktop environment health and performance; proactively identify and resolve issues before they impact end users.
• Maintain and contribute to golden image lifecycle management for physical and virtual desktops.
• Work alongside local and global IT teams (network, security, server, and application teams) to support and implement integrated end-user computing solutions.
• Follow and contribute to standard operating procedures, documentation, and best practices for desktop administration.
• Participate in the design and continuous improvement of the End-User Computing (EUC) strategy, including VDI roadmap and Citrix platform evolution.
• Stay current with emerging desktop and virtualization technologies and recommend enhancements to improve efficiency, scalability, and user experience.
• Support budget planning efforts by providing input on hardware, software licensing, and tooling needs.
• Adhere to organizational policies, industry standards, and regulatory requirements, particularly within a highly regulated financial services environment.

Required Skills

• Proficiency in Windows 10/11 desktop administration, including deployment, configuration, and troubleshooting.
• Hands-on expertise with Citrix Virtual Apps and Desktops (CVAD / DaaS), including Citrix Workspace, StoreFront, and NetScaler/ADC basics.
• Solid experience with VDI platforms (Citrix, VMware Horizon, or equivalent) — design, administration, and performance tuning.
• Strong scripting and automation skills, particularly PowerShell; experience with Python or other scripting languages is an asset.
• Experience with application packaging and software deployment (MSIX, App-V, SCCM/MECM, Intune, or equivalent tools).
• Proficiency in Active Directory administration - user accounts, group policies, OUs, and security settings relevant to desktop environments.
• Experience with endpoint management platforms (Microsoft Endpoint Configuration Manager / Intune, or equivalent MDM/UEM solutions).
• Strong understanding of user profile management (FSLogix, Citrix Profile Management, or equivalent).
• Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP) as they relate to desktop and VDI connectivity.
• Solid understanding of IT security principles - endpoint hardening, patch management, access controls, and vulnerability remediation.
• Experience with OS migration projects (e.g., Windows 7/10 to Windows 11, or legacy VDI image upgrades).
• Strong ability to troubleshoot complex end-user and application issues across physical and virtual desktop environments.