Senior Employee Relations Advisor

ICBC (Insurance Corporation of British Columbia); Burnaby; Hybrid; CAD 60,000 - 86,000; Full time

Job summary

ICBC (Insurance Corporation of British Columbia) in Burnaby, BC, is hiring a Senior Employee Relations Advisor on a temporary full-time basis for 6 months, with hybrid work arrangement and a salary range of CAD 43.68–62.14 per hour.

The role focuses on providing technical expertise across a broad range of labour relations issues to management, excluded, and HR staff, starting in Burnaby at the CRLC location.

Qualifications

• Undergraduate degree in HR, business, law, or related field.
• Masters in Industrial Relations is an asset.
• Professional designation such as CPHR/CBABC is advantageous.
• Minimum 3 years of labour/employee relations advisory experience.

Responsibilities

• Conduct workplace investigations and provide guidance on investigations.
• Offer consultation to management, HR staff, and excluded employees on labour relations topics.
• Interpret and apply policies, collective agreements, case law, and regulations.
• Negotiate with union representatives to resolve disputes before grievances.
• Investigate, research, and prepare cases for arbitration hearings.
• Develop strategies, gather evidence, conduct interviews, and document outcomes.
• Act as a technical resource on corporate projects, considering labour relations impacts.

Skills

Labour relations

Policy interpretation

Communication

Conflict resolution

Coaching

Education

Undergraduate degree in HR/BA

Masters in Industrial Relations (asset)

Job description

Reference Number: 5117

Posted Date: Oct 10, 2026

Employment Type: Temporary Full Time

Hours of Work: 7.5 hours per day - 5 day week (M-F)

Work Arrangement: Hybrid 8

Salary Range: $43.68 - $62.14 Hourly

Location: Burnaby, British Columbia, Canada

This is a temporary 6-month opportunity expected to end in May 2027.

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to [e-mail] – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

Positions Highlights

The Employee Relations department is hiring a Senior Employee Relations (ER) Advisor to join their team in Burnaby at the CRLC location. As a Senior ER Advisor, you will provide technical expertise on a wide range of labour relations issues to management, excluded and Human Resources staff.

Specific Accountabilities

• Conducts or provides guidance on workplace investigations.
• Provides consultation and advice to management, excluded and HR staff on a wide range of labour related subjects.
• Identifies, interprets, and applies relevant policies, practices, articles of the collective agreement, case law, and government legislation and regulations.
• Negotiates with union representatives to resolve disputes prior to formal grievance, whenever possible.
• Investigates, researches, and analyzes labour relations issues, conducts grievance hearings, and prepares cases for arbitration hearings.
• Develops strategies, gathers evidence, prepares and/or conducts interviews as applicable, and writes documentation.
• Acts as a technical resource on corporate projects by providing a labour relations perspective of the impacts on planned activities, programs, and initiatives.

Position Requirements

• Undergraduate degree (Human Resources Management, Business Administration, Law, etc.) and / or a professional designation (CPHR, CBABC, etc.). Masters degree in Industrial Relations is an asset.
• Minimum 3 years of related direct / indirect work experience providing advice in employee relations related topics to senior leadership and HR teams.
• Deep experience applying the principles, concepts, practices, and methods of the labour relations field.
• Ability to coach and provide advice regarding the collective agreement and corporate and HR policies and procedures.
• Sound knowledge of the relevant acts, legislation, regulations, and case law to provide technical advice to others.
• Deep experience applying principles, concepts, practices, and techniques of conflict resolution to resolve complex and/or confrontational labour relations issues in large and complex organizations.
• Ability to effectively perform detailed research to identify, develop and present evidence at grievance and arbitration hearings.
• Ability to effectively manage multiple competing priorities with high attention to detail.
• Possesses strong analytical skills, good communication skills (both spoken and in written) translating technical jargon to non-technical people.

About Us

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025 to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment.

Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work Arrangements Defined

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.

Only candidates legally entitled to work in Canada will be considered for this position.

#IND1