Workforce Analyst (BI Analyst II)

ICBC (Insurance Corporation of British Columbia); Surrey; On-site; CAD 60,063 - 64,884; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Collaborative work environment

Job summary

A leading insurance company is seeking Workforce Analysts to provide statistical analysis and resource modelling for internal customers. This role includes investigating complex data and presenting insights to senior leaders, requiring strong analytical and communication skills. Ideal candidates have 3+ years in data mining, advanced Excel capabilities, and a detail-oriented mindset. The position offers a hybrid work arrangement in Surrey, with competitive salary and benefits.

Qualifications

• 3+ years of data mining and analysis or statistical modelling experience.
• Proven ability to critically think through business problems and ambiguity.
• Demonstrated ability to manage deliverables independently and meet commitments.

Responsibilities

• Provide statistical analysis and resource modelling for internal customers.
• Investigate and model complex data and present insights to senior leaders.
• Develop and present accurate staffing models that support business needs.

Skills

Data mining and analysis

Advanced Excel

Strong written and verbal communication

Analytical and critical thinking

Detail-oriented

Education

Educational background in Statistics

Job description

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to [e-mail] – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

Closing date:

This posting will be up until April 6, 2026, with potential it is removed sooner due to number of applications.

We look forward to hearing from you!

Reference Number: 4516

Posted Date: Mar 24, 2026

Employment Type: Temporary Full Time

Hours of Work: 7.5 hours per day - 5 day week (M-F)

Work Arrangement: Hybrid 8

Salary Range: $43.60 - $47.10 Hourly

Location: Surrey, British Columbia, Canada

Position Highlights

Our Workforce Planning and Optimization department is seeking two (2) Workforce Analysts (Business Insights Analysts II) to provide statistical analysis and resource modelling for internal customers. These are temporary full-time opportunities for a period between 6 and 18 months.

This role offers a unique opportunity to investigate and model complex data and present insights to senior leaders. You will leverage strong analytical, critical thinking, and business acumen skills to deliver accurate and consistent staffing models that support business needs. Success in this role requires exceptional communication and presentation abilities, along with a consultative approach to building effective business relationships and translating data into actionable insights.

Position Requirements

• 3+ years of data mining and analysis or statistical modelling experience
• Advanced Excel abilities
• Demonstrated ability to manage deliverables independently and meet commitments
• Proven ability to critically think through business problems and ambiguity
• Strong written and verbal communication, including reporting and presenting insights to diverse audiences
• Ability to use technical tools, computer applications and databases to extract data, develop and present analysis
• Detail-oriented with demonstrated ability to meet deadlines and work effectively and accurately within a dynamic environment
• Educational background in Statistics will be considered an asset

About us:

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025 to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.
• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.