Senior eCommerce Key Account Manager (Amazon Vendor Central)

Adecco; Markham; On-site; CAD 90,000 - 120,000; Full time

Job summary

Adecco is seeking a highly driven Senior eCommerce Key Account Manager in Markham, ON to lead and grow a national Amazon business. This role reports to the Director of eCommerce and owns the Amazon channel P&L, driving revenue growth, profitability, forecasting, pricing, promotions, and trade investments.

The ideal candidate has 3+ years of Amazon Vendor Central experience and a background in Food/CPG/ Retail or consumer products, with the ability to own the account end-to-end and influence

Qualifications

• 3+ years of Amazon Vendor Central experience (mandatory).
• Experience managing accounts in Food/CPG/Retail/Consumer products or similar.
• Experience owning P&L, forecasting, pricing, and promotions.
• Strong negotiation and trade investments experience.
• Proficient in Excel and data analysis with actionable insights.

Responsibilities

• Own and manage the national Amazon business.
• Lead Amazon Vendor Central strategy, growth, and planning.
• Build relationships with Amazon Vendor Managers, category teams, brand specialists, suppliers, and internal stakeholders.
• Own annual business planning, account negotiations, pricing discussions, promotional funding, and trade investments.
• Manage Amazon-specific activities including PO review, inventory planning, assortment management, pricing, content, and account health.
• Develop and execute annual promotional calendars including Prime Day, Deals, Coupons, and seasonal events.
• Align forecasting, inventory planning, and promotional programs with annual operating plans.
• Proactively manage buyability issues, pricing flags, listing suppression, inventory concerns, and account performance risks.
• Analyze sales, POS, market share, profitability, inventory, and competitive data to drive growth opportunities.
• Prepare and deliver business reviews and executive-level presentations.
• Work cross-functionally with Finance, Marketing, Supply Chain, Operations, and external partners to drive results.

Skills

Amazon Vendor Central

P&L ownership

Forecasting

Pricing strategy

Promotional planning

Stakeholder management

Excel analytics

Presentation skills

Tools

Excel

Amazon Vendor Central

Job description

Our client in Markham, ON is seeking a highly driven Senior eCommerce Key Account Manager to lead and grow their national Amazon business.

Reporting directly to the Director of eCommerce, this role owns the Amazon channel P&L and is responsible for driving revenue growth, profitability, forecasting, pricing strategy, promotional planning, trade investments, and overall account performance through Amazon Vendor Central.

This is an excellent opportunity for a candidate who has managed Amazon Vendor Central businesses within a CPG, food, consumer products, retail, or related environment and is comfortable owning the account end-to-end.

What You'll Be Doing

• Own and manage the national Amazon business.
• Lead Amazon Vendor Central account strategy, growth initiatives, and commercial planning.
• Build relationships with Amazon Vendor Managers, category teams, brand specialists, suppliers, and internal stakeholders.
• Own annual business planning, account negotiations, pricing discussions, promotional funding, and trade investments.
• Manage Amazon-specific activities including PO review, inventory planning, assortment management, pricing, content, and account health.
• Develop and execute annual promotional calendars including Prime Day, Deals, Coupons, and seasonal events.
• Align forecasting, inventory planning, and promotional programs with annual operating plans.
• Proactively manage buyability issues, pricing flags, listing suppression, inventory concerns, and account performance risks.
• Analyze sales, POS, market share, profitability, inventory, and competitive data to drive growth opportunities.
• Prepare and deliver business reviews and executive-level presentations.
• Work cross-functionally with Finance, Marketing, Supply Chain, Operations, and external partners to drive results.

What We’re Looking For

• 3+ years of Amazon Vendor Central experience (mandatory)
• Experience managing Amazon accounts within Food, CPG, Retail, Consumer Products, Beauty, Health & Wellness, or similar industries
• Experience owning account P&Ls, forecasting, pricing strategy, and promotional planning
• Experience negotiating pricing, trade investments, and commercial agreements
• Strong understanding of Amazon retail operations, account performance, inventory management, and digital merchandising
• Advanced Excel skills and ability to analyze large datasets and present actionable recommendations
• Experience working directly with Amazon Vendor Managers and key stakeholders
• Strong presentation, communication, and relationship-building skills
• Comfortable owning an account end-to-end and influencing senior stakeholders